[Resolved]  Standard Chartered Bank / Credit Card — Very poor online security

Address:Pune, Maharashtra

Please read my complaint carefully as my problem is when you go to credit card and register for verified by visa transaction it will redirect to a login page however if you click on forgot password then it asks for 4 detail,
(https://cardsecurity.standardchartered.com/vpas/scb/enroll/index.jsp?locale=en_...
1 card number
2 expiry date
3 birth date
4 cvv number,
After filling this information it redirects to a new page where you can change your password, my issue is that there is no security added as this 4 details can be have by anyone, its not even asking for credit card pin / otp .
Please reply accordingly as i know how to register my card and how to do transactions, If you can't provide an additional security on that then you are allowed to close my card relationship.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

Please accept our sincerest apologies for the inconvenience you have experienced. We request you to send an email to service.[protected]@sc.com providing us with your contact/ account details, so that our official can contact and assist you.

Regards,
Standard Chartered India

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