[Resolved]  Standard Chartered Bank — customer disappointment

Address:

401107

Hi
Complaint no.1
My name is mehfuz farooqui. I tried to withdraw 5000rs from corp atm machine of mira road branch between 12.10pm to 12.14pm on 7th feb 2019 from my standard chartered bank account (Ac no. [protected]) thru debit card. But the money didn't dispense from atm machine and my stanc account debited by 5000rs. Many others on the same day face the same problem. Immediately i complaint to the corp bank mira road branch and they told within 24 hours the amount will get credited back in my account. But still the amount not credited back. Immediately i raised complaint to stanc thru netbanking. But still no response from stanc and amount still not credited back
Complaint 2
Again i did transfer of 10000rs on 11th feb 2019 at 11am from google pay to my wife account from above said same account. But that too got debited from my account and not credited to my wife account. I launch complaint via email to both google pay and stanc. But still no reply
Please help as my account is nil and i don. T have money for my expense.