Standard Chartered Bank — Delay in updating credit card statement with an intention to fraud

Standard Chartered Bank — Delay in updating credit card statement with an intention to fraud

K karen1

Please do not opt for standard chartered credit cards. They do not update the credit card statment on time ., it takes more than 3-4 days to update it, after multiple follow ups. When you pay you entire dues on or well before the due date, it still shows as payment pending for more than a week after you have made the full payment. Further they do not update the stamtent on time so they can charge unlawful charges. For eg. Payment was due on 19/12, they on purpose have not updated my statment since 15/12. I have paid my entire dues whatever was appearign on the statment on 19/12, but now they will back date the statement and say that i have not made payments incurred.On 15, 16, etc when you email them they do not respond!!! Was this information helpful? No (0) Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint. Dec 20, 2016 Updated by karen1 Just what I suspected has happened!!! these cheaters back dated my credit card statement. I was following up since 16/12 to update my statement becoz 19/12 was the payment due date... I paid my entire dues what was appearing as outstanding on 19/12, inspite of that they went ahead and back dated my credit card... After I made the payment on 19/12 ... they updated my credit card statement to show paayments due on 16/12 whereas I was urging them to update it for so long.. Bloody cheaters of the first order. They normally enjoy charging undue penalty for no fault of the customer ... this is not the first time they have done this.. they on purpose delay updating the card statement so that they can levy undue penalty charges. Jan 11, 2017 Updated by karen1 Still awaiting ... I continue to be cheated by standard chartered bank credit card team
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