[Resolved]  Standard Chartered Bank, DLF Gurgaon Branch — Error made on tds and service tax no on Challans

Address:

Gurgaon, Haryana

Dear Sir,

I am CA. Ankit Bansal, working as Manager (Accounts) in Torishima Pumps (India) Pvt Ltd (TPIPL), a Private Limited Co. We are
maintaining our current account with Standard Chartered Bank, DLF Gurgaon Branch since incorporation of our
company. Our major banking functions are done through Standard Chartered only.
We have been depositing challans
regarding statutory payments through Standard Chartered Bank till 31.07.2013.
My complaint is as follows:


1.Late processing of TDS submission application to government

2.This issue was not over, another mistake made by SCB in regards with TAN no
put wrongly due to which again we have to pay heavy penalty with no fault of
ours.

3.In regards with putting wrong Service Tax no on challan due to which we had
high interest and penalty we have to pay.

The above mentioned issues have been detailed in ‘Annexure’ enclosed, many more issues that we
have come across for which we are completely dis-satisfied.

We have had repeatedly conveyed to bank through various mails and letters about
the mistake made at their end but unfortunately neither there has been any
support nor any positive response from them regarding any compensation that
needs to made on us.

Annexure

1. Late processing of TDS submission application to government

There were many instances in regards with late processing by SCB due to which
interest is levied on us. Presently there is a demand of Rs 8000 for the same.
(Details enclosed)

2. Wrong quoting of TAN in Challan

This issue has been pending since October 12. As mentioned in point no 2, SCB
had in their letter Ref No 11/12/004913/LIB dated 8th November 2012 accepted
the error made by putting wrong TAN but when reminded again wide letter dated
July 16, 2013, another letter Ref No 07/13/108942/LIB dated 2nd August
2013 with ambiguous statement stating that challan was processed on the basis
of TAN number mentioned by us, which is countering your earlier letter as
mentioned above.

(Documents enclosed). Presently there is a demand of Rs. 329, 520 for the same
against us on TRACES website.

3.Service Tax

Identical error was repeated while processing service tax challan in March 2013
for Rs. 1, 187, 130. Assessee code quoted
by us was AADCT7009ASD001 but in challan it was quoted as AADCT7009ASD002.
Because of which we are facing a hefty interest and penalty provision amounting
to Rs. 335, 370. (Documents and Calculations enclosed)

I and one of my colleague Shri. Hitesh Sharma,
also visited the bank to discuss the matter with the Branch Manager, Mr. Deepak Sachdeva(M
No: [protected]), and was assured that issue will be closed within 10 days. But
I am very sorry to inform that it is still pending.

Yesterday we had a teleconference with the same matter with SME head Mr. Prateak Tandon
(Prateak.[protected]@sc.com), but again there was no solution arrived for the same.

As informed over telephone they are still in confusion as to which Profit and
loss head the compensation amount should be debited, and that's why our issue
is being delayed, even if bank is being informed that TDS demand notice has
been received and last date for replying it also has been passed.

As you can easily make out in the above para
which shows that bank is only concerned about it's internal presentation of financials rather work towards resolving our
issue which is more severe.

So your kind intervention is needed as we have already have received TDS demand
notice and is pending because of bank only.

Regards

CA Ankit Bansal
M No: [protected]