| Address: | 122002 | | Website: | www.sc.com/in/help-centre/complaints.html |
I have applied for Standard Charted Bank platinum-rewards credit card on 22nd December 2016. I also got calls more than 2 times for verification and entire query were resolved. But I have not received Credit Card till date. My application reference number is #CCO011A1RV.
After complaining, I got to know that they have lost my documents and asking me to resubmit the same documents in a hard format but I refused to do the same because they already have my documents then why I should resubmit the same documents, the concern is where are DOCUMENTS?
And I have sent so many mails to them but no response yet received. Their NODAL OFFICER (Nodal.[protected]@sc.com), PRINCIPAL NODAL OFFICER (Principal.[protected]@sc.com) and SERVICE HEAD (Head.[protected]@sc.com) all are the same, “No response”. Though they are mentioned in ombudsman on their website but the problem still exists.
It is a concern of Customer’s Confidentiality. I would never suggest for Standard Charted Bank.
Dear Government, please monitor on this kind of fake activity by the bank. Was this information helpful? | 
Kindly visit the "https://rbi.org.in/Scripts/AboutUsDisplay.aspx?pg=BankingOmbudsmen.htm" link to submit your complaint against this. This will help u out.
Thanks
ANGURAJ