[Resolved] Standard Chartered Bank — Failing to protect illegal transaction on the credit card | |||
A charge was initiated on my card on 19th March 2014. This charge was created without notice and hence complaint was made to Standard chartered to stop the payment as this was illegal. Despite assurance and repeated follow ups with the customer service, head customer service, Nodal officers and Principal Nodal officer. The bank has failed to respond on why was the payment honored despite instructions / advise of the illegal nature. I would want bank to refund the money and also pay compensation for causing mental agony, frustration and loss of trust in using my card as the bank seems to be hand in gloves with the company which had charged me this amount. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
This is the reference that may please you : KMM17482506V46058L0KM
The issue is this did not generate any resolution but sheer wastage of time following with Standard Chartered - customer service, head customer service, Nodal officers and Principal Nodal officer.
The issue is this did not generate any resolution but sheer wastage of time following with Standard Chartered - customer service, head customer service, Nodal officers and Principal Nodal officer.
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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