[Resolved]  Standard Chartered Bank — Fraud done By Standard Chartered Bank against my credit card

Address:

Kolkata, West Bengal

Hi, I had applied my credit card EMI-Instabuys Classic (Kuch Bhi On EMI) on 29th August'13 and EMI option started from Sept'2013-Rs.6446.88/- per month. Ms. Sushmita was the employee from standard charterd-[protected] who helped me to apply for EMI on credit card. As discussed with her below EMI has been decided: 37200 amount going in EMI for SCB credit card. After 3 months successful payment, i have applied for Pre-Closure of all EMI as per below details. After trying for last 35 days and more than 60-70 calls at customer service SCB excepted my Pre-Closure request, very sorry to say that it’s my salary account. Pre-Closure ID[protected] Total Order Value (for EMI) Left Amount till date-4th Dec'13 3303 1144.68 2222 770 11840 11808.33 17050 8200 2785 965.15 37200 22888.16 But as per 2 Executive of SCB customer service –Ms. Vidya & Ms. Vibha Shah they have given the below Pre-Closure details and when I told them this not right, then they simply threaten me to pay the below amount and told to do the pre-closure within 3 working days. Total Order Value (for EMI) Left Amount till date-4th Dec'13 3303 1144.68 2222 770 11840 4103.2 11840 11808.33 17050 8200 2785 965.15 49040 26991.36 My total spend amount was Rs.37200/- for EMI under credit card, then how could actual amount can be changed by your bank. This is my worst experience by any bank ever had. Can you please clear the below issue on urgent basis, so that I pay my rest of the amount within 3 working days. Thanks Amit Bhowmick [protected]