Standard Chartered Bank — fraud on standard chartered debit card by shine dream jobs | |
Hi standard chartered bank team / rbi, mp : rbi delhi / This is in reference to below mentioned complaint that has been raised to scb about a fraudulent charge debited on my scb debit account on 23rd june, 2018 To brief - there was a call from company shinedreamjob.com claiming that my resume has been short listed for top companies and that to get a personal interview scheduled they would request an amount of inr 10 to be paid on there website I was double sure that’s its inr 10 as when i entered the card details the bank sent me an otp of inr 10 rupees Attached is the screen shot of the otp message sent To my surprise after entering the otp the debit amount was inr 14, 999 which was neither mentioned on the website nor in the otp message shared This a highly disappointing as otp basically means that charge is secured and that no amount will be debited beyond that however surprisingly this was not what happened in this case. From my side i have already raised complaint to cyber cell team, indore and trials have the complaint copy attached Kindly have this referred My complaint is to bank that - “when i received the otp of inr 10 how come an amount of inr 14, 999 is been debited? “ This is highly unfortunate and unacceptable form a brand like scb I now feel that the bank gateways is not secured for my money If you can debit an inr 14, 999 from inr 10 otp than in future also any amount can be debited? I am waiting for a revert and response at the earliest. In addition to this the complaint reported have also been published in several newspapers and also case has been under investigation to cyber cell team indore under sp jitendra singh Was this information helpful? | |
Standard Chartered Bank customer support has been notified about the posted complaint. | |
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
Pls issue NOC of card no. [protected]
Ref no given by your credit card department is[protected].
Pls do needful as early as possible
Thankinv you
Biju thomas