| Address: | Mumbai City, Maharashtra |
SC Bank has repeatedly kept on charging late fee charges on my credit card. In Nov 2013, I called customer care to ask for the minimum amount payable by me. I was informed that if I pay 2500 INR by 23 Nov 2013, I will not be charged for any late fee. Now, to be on the safer side, I deposited 4000 INR ( online) on 20 Nov itself just to ensure that the amount gets credited within the timeframe.
Then, to my surprise, when the statement is generated on 04 Dec 2013, SC Bank has charged 500 INR as late fee.
There have been numerous email communications with the Bank authorities, Nodal Officers, Principal Nodal Officers. But the bank repeatedly writes the same pre- framed sentences just with a different set of words each time.
Again, to avoid further late charges, I have paid 5000 INR today on 23 Dec 2013, But I will not keep silent on this. will take this issue to the highest level possible.
Request consumer court to please help in this regards.
Dharmesh Verma
[protected]
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