Standard Chartered Bank — fraudulent transaction 5 times

Address:Chennai, Tamil Nadu, 600005

On 7th november 2017 early morning that is 6th past midnight 5 fraudulent transactions took place in my standard chart credit card and without my due approval through otp process. I block the card instantly;however standard chart explained that these transactions took place from unsecured web sites and no prior approval is needed. I am shocked by this explanation and now it is open that standard chart credit/debit cards are not secured one since any body could frudulantly transact from unsecured but standard chart approved merchants websites by fraudulent means.

I raised a dispute and on the process to claim the amount. We should warn all standard chart customers not to fully trust their credit/debit card.

Card details:[protected]
Amt 400, 480.40, 1616.1616, 1616
Merchant: itunes web site.

Kindly make public this and redress my plea.
Was this information helpful?
No (0)
Yes (0)
Standard Chartered Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Similar incident happened for me on 8th Nov Mightnight, 9 transcations happend,
i also blocked my standerd charted credit card on 9th Nov 2017.
When i checked with Customer care they informed that these transaction were done with Itunes

I am still wondering Itunes charges INR and does not abide by RBI rule for OTP

Amt were : 2000, 800, 1600, 400, 800, 1200, 800, 1200, 1600

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Standard Chartered Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1721
    Pending
    0
    Resolved
    778
    Standard Chartered Bank Phone
    +91 11 3940 4444
    +91 11 6601 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View all Standard Chartered Bank contact information