Comments
In continuation to the above, Standard Charted has again upset me with their terrible service and non cooperation. In the latest statement that was received by me, I have been charged for late payment for non payment of disputed amount. The bank has still not provided me the merchant copy of the transaction receipts which I had requested through mail to card.[protected]@sc.com on September 12th. In this entire period the bank did not bother to get in touch with me. In a reply mail from the bank, they asked for a time till 11th October in order to investigate the matter. However even after the promised date no contact was made.
The E-ticket query is also not updated. Wonder why the investigation team is not accessible. How am I supposed to believe that there is an actual investigation team that is working on this case?
I am disappointed with the service. I assure you that once this investigation is complete and the matter is resolved, I am definitely cancelling my Card.
As a Senior Citizen, this whole issue has been affecting my health and no one in Standard Chartered is bothered to even communicate.
I am going to write to RBI regarding the treatment this bank is giving to its customer who has been never been delinquent in payment, who has been a customer for almost 20 years. I am definitely not recommending your bank for any sort of financial association to any of my friends, relatives and colleagues.
Ranjit J Kadam
The E-ticket query is also not updated. Wonder why the investigation team is not accessible. How am I supposed to believe that there is an actual investigation team that is working on this case?
I am disappointed with the service. I assure you that once this investigation is complete and the matter is resolved, I am definitely cancelling my Card.
As a Senior Citizen, this whole issue has been affecting my health and no one in Standard Chartered is bothered to even communicate.
I am going to write to RBI regarding the treatment this bank is giving to its customer who has been never been delinquent in payment, who has been a customer for almost 20 years. I am definitely not recommending your bank for any sort of financial association to any of my friends, relatives and colleagues.
Ranjit J Kadam
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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Thanks and Regards,
Standard Chartered