Standard Chartered Bank — Harassment by bank for credit card payment

Address:Mumbai City, Maharashtra

Hi, I had opted for Standard chartered bank credit card. After the usage I had not been receiving any statements, so i stopped using it after a few months. Finally i followed up and got the statements, the bank agreed to waive the late fee charges if i made an immediate payment, i did that. But now again they are calling me up and asking to make the late fee payments. they are harassing me for no reason. the services of the bank are really bad. they dont want to retain customers and donot accept if any of this was their mistake. the agents that call up are very rude and threaten me. Please Help
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Tanyab,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:<https://apply.standardchartered.co.in/e-ticket>, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered

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