Standard Chartered Bank — home loan

Akanksha Creation

from Ahmedabad, Gujarat

Address:

No.16 Mahalaxmi Market No.1 Maninagar Char Rasta Maninagar Ahmedabad-380 008, 380008

Keyur Hasmukhbhai Doshi
Akanksha Creation
No.16 Mahalaxmi Market No.1
Maninagar Char Rasta
Maninagar
Ahmedabad-380 008
Mob: [protected]

Date: 20.05.2019

Standard Chartered Bank
Customer Care UNIT
19, Rajaji Salai
Chennai – 600 001
E-mail: customer.[protected]@sc.com

Kind Attn: Mr. Rakesh Singh, Head – Personal Clients

Ref: Your letter Ref. No. MyRDwD-NpMHL’oct15-2755 Dt. October 17, 2015

Sub: Home Loan Standard Chartered Account Number 44528574

Dear Sir,
With reference to the above, we are surprise to note that after number of telephone calls and personal visit to their Office in Ahmedabad, still we have not received any reply to our comment that in Original documents which we have taken loan in the year somewhere in 2006. As per agreement loan should be completed in 2019 i.e. Maturity Date is 18th February, 2019 and No. of Schedule outstanding installment should be 156/-. We are surprise to note that one or another reason it is going beyond anybody’s capacity. As on today tentatively we have paid almost Rs.3, 95, 000/- Extra.
You are once again requested to pay Rs.3, 95, 000/- immediately and relieve us and send us the original documents to us.

We hope the above you will find in order.

Yours faithfully,
KEYUR HASMUKHBHAI DOSHI

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Standard Chartered Bank customer support has been notified about the posted complaint.

Jun 18, 2019

Updated by Akanksha Creation Sub: Home Loan Account Number 44528574

Ref: Your letter Ref. No. 05/19/060878/SP/AST

Dear Sir,

I am in receipt of your above referred letter in reply to our e-mail dtd. 20th May, 2019.

I am surprise to note that you have not replied to various points raised by us, but you are going on writing that rate of revision in interest etc.

I have mentioned that in the agreement signed by both of is, there are two things.

1) Instalment should be 156 Nos and should be completed in 2016.

2) As mentioned in my above letter we have paid almost Rs.3, 95, 000/- Extra and I do not have to pay anything.

You have not replied to above two points and expect to send your clarification mainly for Number of Instalment 156 Nos.

Regards,