| Address: | Chennai, Tamil Nadu, 560103 |
On my credit card, i had a billed balance of rs. 430, 215.46. I paid rs. 365, 000 before the due date. But the bank still charged me interest of rs. 15, 035.58 for a whole month on the entire billed balance of rs. 430, 215.46.
After my complaint, they offered a discount of rs. 3, 000 but it was unethical and unfair for them to charge interest on the entire billed balance. The rbi guidance, clause 5, says: “the manner in which the outstanding unpaid amount will be included for calculation of interest should also be specifically shown with prominence in all monthly statements.”
You can see the entire rbi guidelines here: https://www.rbi.org.in/Scripts/BS_ViewMasCirculardetails.aspx?id=9838#1
In my statement, it was not clearly spelt out that i would be charged interest on the entire billed balance if i made only a partial payment. Was this information helpful? | 
I am using Titanium and Platinum SCB Credit Cards for last 1 year, for this month they have charged me TRFD for about 24K. All the bills have been paid in advance till last month. I don't know why they have charged me this much interest.
Please resolve this as soon as possible.