Standard Chartered Bank — loan top up not yet credited more than 30 days

Address:Chennai, Tamil Nadu, 600019

Hi,

This is thangavelu i am applied dec-04-2019 but still i have not credited amount to my account daily 5to6 times calling that executive girl said everything done please wait approval also done but didn't received any single sms on this loan but she is saying it will credit soon but completely 1month done. Still not credited. Finally one sms 03-jan-2020 came your loan approved after i sent sms yes i am applied loan then called her she said today eod it will credit but also not credited next day i called that executive she said today eod but not credited next two after i am calling that executive asking status she said i will not credit your amount you compliment any i will take care like this very very bad experience of your bank more than 1mnth followed finally your executive my image spoiled cheated me completly actually i am applied my family emergency everything i told her. Please take action that executive. [protected].
(After read this mail please call me if not received calls i will go to the next level escalation)
3 times customer care compliance raised but not taking care of customer voice
Topup loan route behavior executive ([protected], [protected])
Regards
Thangavelu. M
[protected]
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