[Resolved]  Standard Chartered Bank — Paying for lost & blocked credit card after 1 year otherwise your name will be in Civil !

Address:Kolkata, West Bengal

This is regarding the over due messages which I am receiving for my credit card [protected] for which the card was lost & is already blocked last year. (Ticket No[protected] I had called the customer care and they assured me that I shouldn't be bothered and no further messages should be sent to me.As per the last message sent on my mobile on 12th June 2014, the payment overdue shows as Rs 2290.14. I am not sure what this message is all about and why should I receive such messages if the card is already blocked and cancelled. Yesterday I received a call from Jeelani(From Recovery Dep) Ph no [protected] to pay Rs 3000 if my name need to be cleared from Civil.And then send the screenshot of the payment details to his manager joydeep.[protected]@sc.com in order to receive No Due Certificate. When searched in True Caller, this number shows as Spam. Please make me understand why all of a sudden I receive such a call from this person to pay this amount though I have been assured that card is already blocked and cancelled. I would request your utmost attention and appreciate if this matter can be looked urgently. I can be contacted at 91 [protected] to discuss this issue.
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Aug 14, 2020
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Neelabh Neeraj,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you.. We have raised a query on your behalf and our customer service representative will contact you shortly to address your concern. You can track your query on our Social E-ticket system, using your tracking no #CTAL10U03 Eat this link http://on.sc.com/trackstatus

Thanks and Regards,
Standard Chartered

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