Standard Chartered Bank — refund of excess interest amount paid during loan closure

Address:600001
Website:sc.com/in

I had personal loan running in your bank with loan account number 50642847. I closed this loan on 16th june 2017. The amount i paid was according to the closure statement provided by you. One complete month interest was charged in that. Where as i closed the loan on 11th day after regular emi date.
Customer care informed me that excess interest of rs. 2236.05/- is refundable to me.
Though this amount should have been automatically paid to me. But despite my multiple follow up/phone calls/complains, i am yet to receive this amount.
As per customer care, standard time to get refund is 7 working days. But my wait is now more than a month.
Some reference numbers of my calls & complains are below:
1.[protected]
2.[protected]
3. [protected]
4. In[protected]
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TO,
THE MANAGER
CREDIT CARD DEPT.

SUB: CANCELLATION OF CREDIT CARD.
AND
REVERSAL OF EXTRA FEE.

RESPECTED SIR,
I am having credit card of your bank visa:[protected].I request you to cancel the extra amount and cancel my credit card.

Thank you,
K.Balaji
(+91-[protected])

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