[Resolved]  Standard Chartered Bank — Standard Chartered Bank ATM cash has not come out

Address:

19, Rajaji Salai Chennai Chennai District Tamil Nadu India - 600001

Dear Sir/Madam,

I am a salary account holder in SCB, bearing account number [protected]. Today (10/09/2021) at 8:18pm, I was trying to withdraw money of Rs. 2000/- from CSB bank ATM at (Porur), having Terminal Id: CSBD052001. No cash came out from the machine and got the receipt as "UNABLE TO PROCESS_ CHIP FAILURE". So, again I have tried and withdraw the money of Rs.2000.

but, I have received the 2 transaction messages from SCB as withdrawn Rs. 4000/-. (Rs. 2000 + Rs.2000)

The amount was deducted for the failed transaction also. so, could you please check and credit back the amount of Rs.2000/- to my bank account.

Note: I have attached the screenshot of the failed transaction for your reference.

Regards,

Sakthivel R