[Resolved]  Standard Chartered Bank — Standard chartered credit card false and wrong billing

Address:	Chennai
Website:	sc.com

Sir,

I was using Standard chartered credit card for the couple of years. They used charge extra amount without any reasoning.

Complaint no.1

I am using SCB credit card [protected]

For single credit SCB seperating with two different account (Manhattan card no: [protected]) with different due with two different interest charges every month, I raised complaints on this to SCB, still they were doing the same different methods which no other bank credit card doing and extra charges cruelly.

I have purchased 3 product in EMI plan through Standard Chartered Bank credit card.

My total amount per month EMI will be less than Rupees !300

but every month the bankers sending extra billing Rs.2600 plus with hidden interest rates and late fee payment even I am do prompt payment which I am not supposed to pay for their improper and miscalculated bill.

Also Manhattan card no: [protected] Card showing invalid message, even when we trying to using from other payment websites.

10/10/2023 A4INTEREST INR 336.10 DR

10/10/2023 73IGST @ 18.00% INR 60.50 DR

05/10/2023 A3LATE FEE INR 100.00 DR

05/10/2023 A3LATE CHARGES INR 700.00 DR

05/10/2023 73IGST @ 18.00% INR 126.00 DR

05/10/2023 73IGST @ 18.00% INR 18.00 DR

30/09/2023 RTOB KUCH BHI ON EMI #13/24~~ INR 13, 751.18 DR

08/09/2023 73IGST @ 18.00% INR 33.32 DR

08/09/2023 73IGST @ 18.00% INR 18.80 DR

08/09/2023 A4INTEREST INR 104.44 DR

08/09/2023 RTOB KUCH BHI ON EMI #12/24~~INR 1, 056.07 DR

Complaint no.2

SCB charging every month for the purchase which I didn't do from December, they told that they will revert the amount but instead I raised email after emails they were replying saying your billed amount will be reimbursed still they were adding the same bill again and again.

THIS IS EVERY MONTH INCREASING... And all their charges hidden in the total billing amount,

Now the zero transaction bill has come to 13600 without any purchase description.

Smart Card - Primary [protected] INR 13, 511.92 DR 13, 511.92 DR

13 emi out of 24 emi bill has been increased to huge amount as Rs 20400

Manhattn PLC Account [protected] INR 20, 445.67 DR 20, 445.67 DR

I have raised complaint after complaints to their consumer care, but instead of giving me solution again they are repeating the same error with more unauthorized fee amount.

I became mentally stressed and seriously ill through communicating with the SCB bank people.

I have attached my recent communication with the bankers, but they did not keep their promise in settle the total bill amount.

I request you Sir, to assist me to get rid of this unfair, miscalculated and unauthorized Credit Card Charges and get my money refunded back to my account with high charges.

Thank you.

Regards

Udhay

https://docs.google.com/document/d/1V4WqEXxRIjdqNBVtOlbytluFLyiycJp6NeDOvCjUQnU/...⇄