Standard Chartered Bank — Unauthorized emi convert on credit card transaction, no proper response from customercare.

Address:

chennai

Dear sir,

I made credit card transaction on 31st Aug[protected].00, for this scb executive continues called for EMI convesion, but i refuse there offers detais and clearly said will not go for emi .will pay the full amount. Buy the trasaction converted to emi without my knowledge, still now iam not recevie abount this emi convertion details from scb. how banks will convert without my concent. i apporched from 20th Sep 2022 onwords to phone/emi customercare, there has also very very disappointment of there service and responds. continues followup they mailed on on 5th OCT2022 to cancel the emi and will reflect in 2-3 days once update asked to pay the amount . But still now not resolve this issue and Just postponding 2-3-4 days time on every connect/mail.

Please do needful.