Star Health And Allied Insurance — Claim reimbursement

5426

from Bengaluru, Karnataka

May 12, 2017

Address: 560002

Website: STAR HEALTH INSURANCE

My mother holding policy p/141127/01/2017/001504 in the name of jayabai kantilal jain age 66 years of this company since 2 years and got cheated during re imbursement as they said that she had pre disease from last 20 years and not disclosed during policy making hence no claim will be given now but the agent with whom we made had neither said about this 2 years before policy making if he would have said that we would definetely not have made the policy so we felt cheated now the agent has ran away and not in contact with us to sell policy this company is making fool? before complaining to you we have spoken to them about the cheating happened with us but not helped us so requesting you kindly do needfull sir and reply me what to do for this solution my contact no [protected] /[protected] tinku kumar email id [protected]@gmail.Com

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Comments

1953

from Bengaluru, Karnataka

May 30, 2017

MR.5426, Some times agents/officials of insurer will not disclose disadvantage clauses to avoid rejection of policy by the customers, always we must insist to provide hard copy of terms&conditions of policy but not rely only on oral/verbal assurances which are not valid legally. It is not enough to say pre existing one since 20 years w/o any documentary evidence as insured person should have undergone medicals, question of non disclosure & pre existing does not arise at all. Since I am also one of policy holder another health insurance, i have given this info based on my experience.