Star Health And Allied Insurance — Fraud // dob of my daughter purposely changed to get the policy

Address: Lucknow, Uttar Pradesh, 226010

Website: www.starhealth.in

We are having FAMILY HEALTH OPTIMA INSURANCE POLICY from Star health insurance company since Nov 2011.
We were blessed with a daughter in 2014 and wanted to get the child also included in the said policy on renewal in 2014. We contact Mr. SHAILENDER SINGH (A employee of Star health, Lucknow) for same.
He got my daughter name included in the policy at the time of renewal and gave me the policy with P/161119/01/2015/001962.
In year 2015, when I went for online renewal, I saw the Date Of Birth of my child wrongly entered as 26 May 2014 in system (STAR HEALTH Website) so I again contact Mr. SHAILENDER SINGH, who gave me the renewal policy with willfully modifying the date of birth of my daughter with pen.
This gave me an indication that probably in Nov 2014, my child my not eligible to be enrolled for insurance but for own vested interest, Mr. SHAILENDER SINGH purposely entered wrong date of birth of my child to get the policy renewed with my child covered.
The fraud was not yet over, he then gave me the policy with correct date so that I don’t come to know of the fraud.
Now at the time of renewal as well, he purposely changed the date of birth of my daughter by hand.
I made a complaint in star health insurance Company about it. They generated a service request number CR[protected] on 11 Oct 2015.
Now even after repeated reminders, they are doing nothing.
This gives me an impression that star health is trying to shield his employee and get away with my complaint.
Just imagine, if I would have required a mediclaim for my daughter in an emergency and star health would have refused at last minute due to wrong date of birth.