Star Health And Allied Insurance — Not approved the my complete amount of health insurance

Address:

Delhi

Hi Team,
I am a corporate user for star health insurance
My wife faced the urgent RUPTURED ECTOPIC PREGNANCY process (Faced urgent surgery), and the star health team put this under sub-limit and only approve the 50% amount of my total bill and mentioned that it’s a maternity issue when I check in my co-operate policy details their not any mentioned this kind of information than I have check-in Star health portal as well still and documents there is not mentioned that ‘RUPTURED ECTOPIC PREGNANCY causes come under maternity issue.
Claim no:- CIG/2023/170000/0366868
Need assistance on this to understand the complete process.