Star Health And Allied Insurance — rejection of claim with irrelevant cause

I have been attached with your insurance company for last three years and your marketing person mr. Kapil sharma transfer my hdfc edgo policy which is running there for 5 years. But i am not satisfied by your health insurance.
I have already file claim three times but they rejected the same with one reason i. E psoriasis which is cured and we are asking the the claim of bell's palsy but the concerned doctor already given in written the current diseases is not concerned with psoriasis. They also raising the different type of query which we have reply all the query with full satisfaction, still they reject the claim.