StashFin — Harassment of a loans application

I am Aurovil Prasad Sahoo, and I am employed continuously by a company called Stashfin. They are saying that I took a loan from them in 2021 and emailed me, as they have also registered a complaint regarding the same. These loan app recovery agencies frequently call me and threaten me with legal action. They calmed me and sent money to my account. But when I used this app, my phone was hacked. The loan status was failed, and then my phone was switched off. They send money without any further discussion about it and without any further notice. I request that you kindly look at this matter and solve it asap. I tried to email them and contact them, but they never said anything about it. I am writing to formally file a complaint against a loan app, [Stashfin Loan App], for subjecting me to severe mental harassment. I am deeply disturbed by the behavior of that company recovery agency, which has caused me significant distress and anxiety. I would like to provide the following details regarding the incidents of mental harassment: 1. Dates of Harassment: [2021 to date] These dates or time periods during which I experienced mental harassment 2. Description of Harassment: Your loan application recovery agency continued calling me and talking in an inhuman manner. Behaviors that were very offensive by your loan app agency have caused me mental distress. 3. Impact: Due to the Stashfin Loans recovery agent, I was affected by very bad mental health in my daily life. Also, I suffered from my health issues because I didn't sleep well and felt like I had very unusual depression due to Stashfin Loans recovery agents. More than that, I informed the stashfin organization that they shouldn't continue calling and texting me. But they're continuing to call and threaten me with legal action and call my family members. No one would call or text me at the moment when I needed the loans. But nowadays, I suffer from financial issues. I'm not able to pay a single rupee. When I have money, I will pay if I get good financial stability. But they continue to call and text me. When I applied for a loan from the Stashfin app, I saw that I was not eligible for a loan, and they still sent me messages to pay the loan dues, showing no credit line code errors (LOC_001). They are continuously blackmailing me. Again, blackmailing is done by email and text message. I also complained to StashFin customer support but did not get any appropriate notification about the posted complaint. On the Stashfin app, I found a transfer error when I tried to transfer funds in my account, showing error codes 101 and 301. Hello, I am harassed continuously by a company called Stashfin. They are saying that I have taken a loan from them. They are blackmailing me so much that they have filed a complaint regarding whether I will not pay for the loan. I have been subjected to persistent and offensive language and behavior from representatives. But I am facing financial problems. I don't have enough money to pay for the loan. But they didn't understand my issues and kept calling me. I request an immediate investigation into these incidents and expect appropriate action to be taken against the individuals responsible for such behavior.
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StashFin customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2023
StashFin Customer Care's response
Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
Mar 14, 2024
Updated by Aurovil
 I didn't do any ECS submissions on the Stashfin app for loans.

I applied for 10000 and 2000 INR, but it failed. My phone was hacked and hasn't worked since then; no one contacted me to help me. This app cheating me and not givens my required amount.

Now send an email for the ESC notice. What's it, and when did I do it? Do not harass me again and again. Your agent was continuously harassing me many times. I am very poor, and I don't have any jobs. I have a financial problem.

I don't have any money to pay the loan dues. When I have money, I will pay the amount that I get.

When I applied for a loan from the Stashfin app, I saw I was not eligible for a loan, and after that, the Stashfin agent continued to call me and misbehave with me, still sending me messages to pay the loan dues, but I showed that there were credit line code errors (LOC_001).
Don't continuously blackmail me.
Then I also complain about
StashFin customer support is not getting any appropriate notification about the loan application errors.
On the Stashfin app, I found a transfer error when I tried to transfer funds in my account, showing error codes (101 and 301). I have never received it, despite the fact that I required 10, 000 rupees. That time, no one helped me get a loan. But your agent is calling me again and again and demanding payment of the loan. But I didn't receive the required amount. Why does your loan app send un-required amounts without any notice, loan sanction letters, or loan confirmation letters? I don't have money. When I have money, then I pay. I did not receive my applied amount. When I used this app, it hacked my mobile. Then I can't control my device, and it automatically switches off. The last time I saw the loan application status, it failed. Why did I receive any amount without any further discussion? Why does this app send money without any further discussion? But I am unable to pay. Because I have no money now. When I have money, I will pay. 

I am preparing to obtain a PhD and have a job interview presently. Please kindly do not disturb me by phone again and again.

 

 
Mar 19, 2024
Updated by Aurovil
I am Paytm payment digital bank user. Stashfin loan app scammer send me Many noticed on ECS bounce. When the digital bank account started their ECS mandate service. RBI should take a strong action against stashfin app.
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