[Resolved] StashFin — Harassments and Fraud | |||||
I took a loan from Stashffin. I have been regularly paying my dues, but due to COVID-19, and financial issues I was unable to pay for the past 3 months, I had managed to pay in the month of August. But now from Stashfin, they have filed a suit in my CIBIL and also they are calling the people whom I have never mentioned in the reference and they are asking if they can speak to me. I did not receive any calls and when I do and I ask them why did they call them they just simply put the blame on an agency, and they can't even say the name of the agency that is calling. If Stashfin is able to access those contacts and calling them, it clearly states that they are accessing my phone contacts which is illegal. Also, when I speak with the agent (Navin) and his supervisor, they just want to know if I am making the payment and not worried about this fraud. The Supervisor even told me we can't do anything if the agency is calling. we cannot ask them to stop. I want to know why are you accessing my contacts and I want to file a lawsuit against Stashfin. Also, I will be taking this up that they yell and use profanity in the calls while calling and doesn't even see if a female is responding to the calls. This has been going for the past 1 month. Was this information helpful? | |||||
Oct 29, 2021 Complaint marked as Resolved StashFin customer support has been notified about the posted complaint. Verified Support Sep 23, 2021 StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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