[Resolved] StashFin — Unable to load the card with approved amount. | |
My StashFin loan was approved about a week back. First of all I had instructed the team to disburse the amount into my bank account. They went ahead, decided for themselves and put it into the credit line card. Ok fine, I could atleast load it into the card and then use it. But every time I try to load the card it’s showing the same error LOC_006. There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 3 days since I raised a complaint and requested a resolution of the issue. I’m in urgent need of this loan amount at the moment. Was this information helpful? | |
Aug 11, 2021 Complaint marked as Resolved StashFin customer support has been notified about the posted complaint. Verified Support Apr 06, 2021 StashFin Customer Care's response Dear Customer, Thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question. | |
2 Comments | |
Comments
My StashFin loan was approved about a week back. First of all I had instructed the team to disburse the amount into my bank account. They went ahead, decided for themselves and put it into the credit line card. Ok fine, I could atleast load it into the card and then use it. But every time I try to load the card it’s showing the same error LOC_006.
There is no contact number to raise a complaint, the chat support I still am not able to load the amount into my card.
[protected]@gmail.com
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There is no contact number to raise a complaint, the chat support I still am not able to load the amount into my card.
[protected]@gmail.com
[protected]
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There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 3 days since I raised a complaint and requested a resolution of the issue. I’m in urgent need of this loan amount at the moment.