[Resolved]  StashFin — Unable to load the card with approved amount.

My StashFin loan was approved about a week back. First of all I had instructed the team to disburse the amount into my bank account. They went ahead, decided for themselves and put it into the credit line card. Ok fine, I could atleast load it into the card and then use it. But every time I try to load the card it’s showing the same error LOC_006.
There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 3 days since I raised a complaint and requested a resolution of the issue. I’m in urgent need of this loan amount at the moment.
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Aug 11, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2021
StashFin Customer Care's response
Dear Customer,
Thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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My StashFin loan was approved about a 15 DAYS back. First of all I had instructed the team to disburse the amount into my bank account. They went ahead, decided for themselves and put it into the credit line card. Ok fine, I could at least load it into the card and then use it. But every time I try to load the card it’s showing the same error LOC_006.
There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 3 days since I raised a complaint and requested a resolution of the issue. I’m in urgent need of this loan amount at the moment.
My StashFin loan was approved about a week back. First of all I had instructed the team to disburse the amount into my bank account. They went ahead, decided for themselves and put it into the credit line card. Ok fine, I could atleast load it into the card and then use it. But every time I try to load the card it’s showing the same error LOC_006.
There is no contact number to raise a complaint, the chat support I still am not able to load the amount into my card.

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