| Address: | 509001 | | Website: | www.sbhyd.com |
To
the manager
SBH
Sir
I am Vaidyulu Hareesh kashyap, account holder of your bank bearing with account number [protected].
I tried withdraw sum of 4000rs from vijaya bank ATM, which is located near government hospital Mahabub nagar 31March 2017at18:48.The transaction id is[protected]. While I got 500rs only, Rs4000 deducted from my accocnt. And i got a receipt of "dear customer forget to collect cash" from that ATM.
I filed a complaint about the issue through SBH customer care on 1st april2017. The complaint number is AT[protected]. i got a message from SBH customer care as "your problem is resolved, please contact your home branch" . Then I contact the branch. they said, the complaint logged wrongly so you got only 500. then i gave another complaint to the branch and branch logged another complaint on 13 april 2017. The complaint no is AT[protected].
I went to bank 0n 08 may 2017, they logged another complaint, AT[protected] is the complaint no.
Today is 17may, still my problem not resolved.
For such issue i contact SBH central office, Mumbai through phone on25 april. They said that your dispute amount ₹3500 credited in branch account.(branch account no is 98582) on15 april. But the branch accountent said no such amount credited in there branch on that day.
So, kindly perceive the transaction and credit my amount Rs3500 back.
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