State Bank Of India [SBI] — Amount not received through atm, but deducted amount | |||
I Shaik Mahaboob Vali having Andhra bank ATM card. Having account in Andhra bank, My account No is [protected]. Andhra Bank, 1440 Collectorate Branch, IFSC Code is ANDB0001440. Kakinada, East Godavari District, AndhraPradesh. 1. Today i.e. on 22.2.2016 at 1.10 pm i went to SBI ATM opp to the Govt. Hospital, Kakinada for withdrawal . I entered an amount of Rs.5000/- after all process, it shown your transaction time over, after repeated trails Amount not received, but received SMS alert showing Rs. 5000/- deducted. 2. Again Today i.e. on 24.2.2016 at 6.00 pm i went to SBI ATM ( ATM ID No.S10J[protected] opp to the Govt. Hospital, Kakinada for withdrawal . I entered an amount of Rs.1500/- after all process, it shown your transaction time over, Amount not received, but received SMS alert showing Rs. 1500/- deducted. TXN No is 6577 and on receipt " Sorry Unable to Process" But received SMS aletert of withdrawal Rs. 1500. So Please kindly get back my amount which is not received by me. Sir, Kindly Down Load. With Regards... S.MahaboobVali Dist Project Manager Non Farm Sector, Dist Rural Development Agency EGDt., Kakinada. [protected]. Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We would like to inform you that an amount of Rs. 5, 000/- is credited to your account on 25th Feb, 2016. For the balance amount of Rs. 1, 500 a PGRS complaint is raised vide GB[protected] to enable your branch to recover your amount shortly.
Regards,
Andhra Bank Customer Service
We would like to inform you that an amount of Rs. 5, 000/- is credited to your account on 25th Feb, 2016. For the balance amount of Rs. 1, 500 a PGRS complaint is raised vide GB[protected] to enable your branch to recover your amount shortly.
Regards,
Andhra Bank Customer Service
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We regret the inconvenience caused and acknowledge your concern. We shall investigate and revert to you shortly.
Regards,
Andhra Bank Customer Service