Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: May 1, 2026
Complaints 27954
Resolved
7397
Unresolved
20557
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 941

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gopinath Panda
from Delhi, Delhi
Feb 26, 2016
Report
Copy

Address: Khordha, Odisha, 751007
Website: www.sbicard.com/en/home.page

I am using sbi card for the last 8 months. From the first week of Nov 2015 I am unable to login to my sbi card online account. I have called to the customer care about the problem, but no solution. Then I have written e-mails to the customer service executives, head of customer services, appellate authority and at last to the CEO regarding my problem. These people are only forwarding me a consolation mail with a complain ID and a statement that "we working on your complain", nothing more than that. They are harassing me for the last 4 months.
State Bank of India [SBI] customer support has been notified about the posted complaint.
I logged case for not able to Login on SBI card site in 2015 almost before 8 months. Actually I forgot my password and User ID, so I tried all option Login with 1st time user & with forgot USER ID /password. But still nothing was working. Even after explaining that I already tried above options they are again suggesting to follow the same. In between I receive the massage that my issue is resolved. I am frustrated trying Login and sending them the snapshots.

Latest Complaint ID is 1-[protected]

its a very bad experience with SBI customer care service, they have nothing to do with your issue.
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sakthivel R
    Feb 26, 2016
    Report
    Copy

    Address: 624702

    Dear Sir/Madam,
    As per your below trailing mail, already i was sent to the one complaint ( 1-[protected] dt[protected] for the given reference no also.Now, till your not cleared my problem.but, in your side some person send the mails you pay to the Rs.59107.89/-. i am not purchase the any material and i am not do the any transaction of this amount and your statement mentioned date[protected] at the time, i am in out of india. so, how to i can transaction to this amount? please clarify and give to the positive result. otherwise, if i can translated to the amount any proof there means please send to me, after that i will consider.

    kindly take my request and do the needful action.

    Thanks

    R SAKTHIVEL
    [protected]

    [protected]


    --- On Tue, 2/2/16, [protected]@sbicard.com wrote:

    From: [protected]@sbicard.com
    Subject:
    To: [protected]@yahoo.co.in
    Date: Tuesday, 2 February, 2016, 6:22 AM
    Ref: FSVM[protected]

    Reg: Review of Retail Transaction dated
    16/10/2015 at KCBK For Rs 59, 107.69 on your SBI
    Credit Card.

    Dear Sakthivel,

    This is with reference to the review of the above-mentioned
    disputed transaction on your SBI Credit Card Number
    XXXXXXXXXXXX9012.


    We have
    received necessary clarification from the merchant towards
    transaction for of Rs 59, 107.69 A copy of the charge slip
    Documents is enclosed for your reference with this
    communication.

    Please confirm in writing duly signed by you, whether the
    transaction is valid or not in all respects, within 1 days
    of receipt of this communication, to enable us to proceed
    further.
    Meanwhile we are reversing the Temporary
    credit of Rs 59, 107.69 dated 16/10/2015 and same will
    reflect in your next statement as reversal of temporary
    credit dated 18/11/2015”
    Please
    note that this is a time bound activity as per
    VISA/Master-Card. In the event of non-receipt of requisite
    details by the above-mentioned date we would be unable to
    take up the matter further and liability for the said
    transaction amount shall rest with you.
    In case
    of any further query on your card account, please contact
    the SBI Card helpline at[protected]prefix local STD code)
    or[protected]if calling from MTNL and BSNL lines). IVR
    & Emergency Services are available 24 hours and Customer
    Service representatives are available from Monday to
    Saturday between 8am to 8pm.

    IRCTC SBI Cardholders, please call the 24 hour IRCTC SBI
    Card Customer Care Helpline at[protected]prefix local STD
    coed) or[protected]if calling from MTNL and BSNL
    lines).
    If not
    satisfied with the offered resolution, you may write to
    Nodal Officer, SBI Cards (along with the complaint number)
    at [protected]@sbicard.com

    At SBI
    Cards, we are committed to make your life simple and we
    thank you for giving us this opportunity to serve
    you.


    Thank you.

    Yours sincerely, Shipra Varshneya
    (Chargeback)
    Note: To know more about the SBI Card, its powerful
    benefits, exciting offers and exclusive discounts, you may
    visit us at www.sbicard.com
    or e-mail us at [protected]@sbicard.com
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      arun sr
      from Chennai, Tamil Nadu
      Feb 25, 2016
      Report
      Copy

      Address: Palakkad, Kerala, 678601

      I went to SBI EDATHANATTUKARA to open a savings bank account..
      The branch manager told me that to go to Akshaya and fill the application form online and come.
      I went there filled the application..
      I was unable to take print out as SBI site was too slow..
      Unable to download..
      I received message to phone stating to go to bank with TARN number and kyc documents to open account.
      As per message I went there bank manager a lady told me to take print out and come.
      She also behaved very rudely to me..
      Told me that she can't open my account without print out...
      Also she asked me to go out..
      Very bad behaviour..
      She didn't even have Tim to listen to me even..
      Security asked me to go out..
      Is this how you treat customer??I want strict action to be taken against her

      And she should apologize to me for her indicent behaviour and my account opened immediately ..
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anand porwal
        from Kolkata, West Bengal
        Feb 25, 2016
        Report
        Copy

        Address: Sonitpur, Assam, 784001

        Sub: Cheating with customers.

        sir/madam,

        I and my wife are customers of State Bank of India, Branch Tezpur (code- 195). Bank official has stuck the bar code but these are not activated till date. Bar code no.GUW03733291 on SB A/C no.[protected], CIF No.[protected] and other bar code no.GUW03733292, CIF No.[protected]. Necessary action may please be taken on this poor performance as early as possible to activate these bar codes.

        SEEMA PORWAL
        ANAND KUMAR PORWAL
        TEZPUR, ASSAM
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          Nandini Sharma
          from Mumbai, Maharashtra
          Feb 25, 2016
          Report
          Copy

          Address: 400083

          Hi,

          I have withdrawn Rs1500 on 19th Feb 2016 from SBI ATM at Mumbai Ghatkopar Patel Chowk in that 500 Rupees is faulty.

          Two different notes with different serial number are stick together which will not be accepted by any Bank.
          Please check the attached screen shot for the same

          I also visited SBI bank (Branch : Ghatkopar East) to inform about the scam and get the resolution. the employees was only asking me to go here and there and not taking the responsibility. And not interested to Help Customer.

          My request is to SBI And HDFC bank as my account is with HDFC and I withdrawn money from SBI ATM.
          Please Look into the matter and Kindly reimburse my 500 Rs at earliest.

          Please let me know if any details required.

          Regards,
          Nandani Sharma
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            M
            muralidhersurya
            from Hyderabad, Telangana
            Feb 25, 2016
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh, 500076

            I got a call from +91-[protected] where one lady said she is calling from SBI Card and immediately transferred to one guy who claims himself as Senior Verification Manager. He said my rewards points are converted to cash and to claim the cash I need to share my card details. When I kept on asking questions he started talking rudely and hanged the phone.

            Please take it up accordingly.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Dear Customer,


            We would like to share that the number mentioned in your communication does not pertains to us. Also, we advise you not to share your card or OTP details with anyone to avoid misuse on your Card.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Meenakshi2690
              from Proddatur, Andhra Pradesh
              Feb 25, 2016
              Report
              Copy

              Address: Moradabad, Uttar Pradesh, 244001
              Website: Consumer Complaint Forum

              Hi,
              I am Meenakshi Chopra . My mother 'Mamta Chopra' received a call from the number +91-[protected] and they told my mother they are calling from the SBI bank
              and they want to do some validation on my account. Unknowingly my mother provided the details and they have done multiple transactions to SBI BUDDY, MPESA, WWW ACCOUNT FREECHARGEGURGAON.
              The amount transacted from my account is Rs (1900 + 9999)/-. The transaction numbers are FT[protected] and[protected].

              Kindly do the needful and refund my mother's money. My email ID is [protected]@gmail.com
              Let me know in case of any concern.

              Thanks,
              Meenakshi Chopra
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Shubhangani Vijay
                from Kolkata, West Bengal
                Feb 25, 2016
                Report
                Copy

                Website: merchant.onlinesbi.com/merchant/merchantprelogin.htm

                I was making a debit card payment of Rs.1015/- for my AIIMS 2016 form. After completing the whole procedure it showed : "Due to technical problems we need to close this session.We regret the inconvenience."
                But right after the above error, I got the message on my mobile showing that the money has been debited from my account.
                And the AIIMS page shows that the payment is still pending. What should I do now??
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Praveen Babu G
                  from Mohali, Punjab
                  Feb 24, 2016
                  Report
                  Copy

                  My sbi cheque book has booked at BBC Vijayawada vide speed post No EN[protected]IN on 16 feb 16 to 317 Field Regiment pin 926317 c/of 56 APO. The article was received by 1 CBPO on 18 Feb 16 and bagged for 1755 FPO.
                  But it did not delivered till now
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    Praveen Babu G
                    from Mohali, Punjab
                    Feb 24, 2016
                    Report
                    Copy

                    Address: Faridkot, Punjab, 900056

                    My SBI cheque book has booked at BBC Vijayawada on 16 Feb 16 to 317 field regiment pin 926317 c/of 56 APO
                    Item has recI ever by 1 cbpo and bagged for 1755 FPO.
                    But the article did not delivered till now
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      sujay.ukil
                      from Mumbai, Maharashtra
                      Feb 24, 2016
                      Report
                      Copy

                      I swipe my debit card on HDFC pos on 8th January 2016 for the amount of Rs. 37538. The amount debited from my account but merchant is not paid. I complained this issue to SBI customer care on 10th January 2016 but it has passed more than 40 days but they don't have any update about my money.


                      SBI DEBIT CARD NO.[protected]
                      Complain No. PO[protected]
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        N
                        nosiakht
                        Feb 24, 2016
                        Report
                        Copy

                        Address: 492001
                        Website: www.onlinesbi.com

                        Respected Sir,

                        I have one saving a/c from sbi. Account no is [protected]. I need cheque book. But till date bank is not deliver my check book. This is my Complaint Ticket Number : CB[protected]. I also complain by sbi.
                        Please resolve my problem.
                        If any query so please call or mail.


                        naseem akhtar
                        [protected]
                        [protected]@gmail.com
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          praveensrinivasarao
                          from Pune, Maharashtra
                          Feb 24, 2016
                          Report
                          Copy

                          Website: epaykerala.com

                          Hi Sir,

                          I received a fraud call from [protected] stating that they are calling from SBI credit card and 9000 as redemption of reward points would be credited in my account next bill. I gave all the details and later realized it it fraud.

                          Request you to reverse 9000 to my account. Please find the below details.

                          Name: RS RAO
                          CREDIT CARD NUM : 4317 XXXX XXXX XX58

                          Transcaction details : Transaction of Rs.9000 made on SBI credit card xx5458 at ShopMantraa_EPaykerel on 24 feb 16.(17:43hrs)


                          kindly credit back the same sir. Thanks a lot.

                          Regards,
                          R.S.Rao
                          mailid:[protected]@yahoo.com
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Hi Sir/Mam
                          We are just tell you that ShopMantra and ShopMantra epaykerala both are the different Companies.We not sell any products on own Site right now and we are using any gateway. But epaykerala is usuing Gateway Plase Check it out Company Detail on epaykerala website (https://www.epaykerala.com/index.php/common_link/contact_us/)
                          Thanks u
                          ShopMantra
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Non-Farm LH East Godavari
                            from Vuyyuru, Andhra Pradesh
                            Feb 24, 2016
                            Report
                            Copy

                            Amount not received through atm, but deducted amount

                            Address: 533001

                            I Shaik Mahaboob Vali having Andhra bank ATM card. Having account in Andhra bank, My account No is [protected]. Andhra Bank, 1440 Collectorate Branch, IFSC Code is ANDB0001440. Kakinada, East Godavari District, AndhraPradesh.

                            1. Today i.e. on 22.2.2016 at 1.10 pm i went to SBI ATM opp to the Govt. Hospital, Kakinada for withdrawal . I entered an amount of Rs.5000/- after all process, it shown your transaction time over,...
                            Helpful
                            Found this helpful?
                            2 Comments
                            Report
                            Copy
                            V
                            Vinod Mandhare
                            Feb 24, 2016
                            Report
                            Copy

                            Address: Nagpur, Maharashtra, 440024

                            I am sbi card holder.my credit card number is [protected] and expiry is july 2020 .my old address is and new address is following
                            C/o- A.M.Boche, R.R.Nagar Building 8/7 somawari peth Nagpur
                            Pin code -440024
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Ramreddyreddy
                              from Hyderabad, Telangana
                              Feb 24, 2016
                              Report
                              Copy

                              Address: Warangal, Andhra Pradesh, 506002
                              Website: sbibuddy

                              Hi,
                              I am Ram Reddy . I have received a call from the number +91-[protected] and they told me they are calling from the SBI bank and they want to do some validation on my account. Unknowingly i have provided the details and they have done one transaction from SBI BUDDY. The amount transacted from my account is Rs 4999/-. The transaction numbers is FT[protected]
                              My account number of SBI account is [protected]

                              Please take a look and refund my hard earned money. My email ID is [protected]@gmail.com
                              Thanks,
                              Ram Reddy.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kutbuddin
                                from Mumbai, Maharashtra
                                Feb 24, 2016
                                Report
                                Copy

                                Address: 400104

                                Cdm masen me note deposit karte samay note verefiv me dal ke notes chenj karke note ko frod note bataya ja raha hi feb mahine me do bar ho gaya hi mete saath pls help me
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Seshu Moturu
                                  from Hyderabad, Telangana
                                  Feb 23, 2016
                                  Report
                                  Copy

                                  Address: Krishna, Andhra Pradesh, 520007

                                  Recharge unsuccesful
                                  Dear sbi members.
                                  Transactions date..12 feb2016
                                  User id..lbd142
                                  Mobile [protected]
                                  Company. BSNL
                                  Transactions amt 56/-
                                  TRANSACTION ID NO..[protected] AMOUNT 59/- DATE.12 FEB 2016
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    J
                                    jaishanker
                                    Feb 23, 2016
                                    Report
                                    Copy

                                    Address: Azamgarh, Uttar Pradesh, 276001

                                    Sir,

                                    With due respect I wish to say that my husband Balgovind Tiwari
                                    Was CRPF pensioner PPO number
                                    [protected] died on[protected].He was getting pension from SBI main branch Azamgarh .
                                    I have submitted all documents required by bank to start my pension many months ago.
                                    Even today I have not got pension. I am dire need of money. Said bank is harrasing me.
                                    Kindly help me to start my pension &oblige.
                                    With regards,
                                    Savitri Devi w/o late Balgovind Tiwari
                                    Vil -Belnadih P.o.-Jamalpur dist-Azamgarh
                                    UP

                                    My SBI A/C no [protected](azamgarh main branch)
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Mar 03, 2016
                                    Updated by jaishanker
                                    Our problem is not resolved
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Suhasgpatwardhan
                                      from Surat, Gujarat
                                      Feb 23, 2016
                                      Report
                                      Copy

                                      Address: Pune, Maharashtra, 411052
                                      Website: Nol

                                      IN the teeth of the delivery jaws.
                                      I had complained earlier also. Seems s B .i doesn't care at all.
                                      Present is about NAVSAHYADRISOCIETY
                                      TXN NO 7223 ON 02 23 16 TERM S10A[protected].

                                      SGP
                                      ACT NO [protected] B Code4618.
                                      My phone [protected].
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit