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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 2

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A
AyushBisht
Jan 25, 2025
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My name is Shobha Bisht and I had ordered total 3 items of total ₹908.83 in Amazon on 18 December 2024, and after 19 December 2024 returned this order due to personal reason. And on 19 December 2024, Amazon initiated the amount to my card but I still didn't get the money. Amazon sent these reference number :[protected],[protected],[protected], and told me to fill charge dispute form but Indian Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My card /Account number is [protected] and linked mobile number is +91 [protected]

Thanks you sir
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    T
    thomasanil2013
    from Alappuzha, Kerala
    Jan 17, 2025
    Jan 21, 2025
    This thread was updated on Jan 21, 2025
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    Unauthorised debit of my account

    I have the due payment of 11559.00 on 9th Jan 25 and I paid it on 16th Jan 25 through SBI card app and acknowledgement message also received for the payment.
    Today on 17 Jan SBI card debited my Sbi bank account with same amount 11559.00 even I haven't given any auto debit consent or permission.
    I am using other banks credit card also but not facing this kind of harrasment and silly behaviour which I am facing from SBI Card.br...
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    R
    rohit bhakuni
    Jan 12, 2025
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    Address: haldwani kushumkhera 263139

    As soon as i inserted the cash in the cardless deposit ...and clicked validate cash... the machine stopped i called the gaurd he said its ups not working as light gone and my money got stuck there as its sunday today time is 1 15 to 1;45 pm date is 12 jan 2025 ...i needed the money in urgent but it got stuck ..
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      P
      Palakrana
      from Mandi, Himachal Pradesh
      Jan 12, 2025
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      Address: Village -dugrain , post office- kanaid, ,tehsil- sundernagar, Mandi, Himachal Pradesh

      So I deposited money in cardless transaction into the account and the cash was locked and then after it showed that the transaction timed out .the amount was 25500 and I have a receipt of it, now it is not updated in my account as well as I don't have the money
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        M
        meAbhilasha
        Jan 9, 2025
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        Money deducted - pmsby - rs 20 - without consent

        Today afternoon Rs.20 got auto deducted from my SBI account under PMSBY scheme which I have never enrolled nor given the permission to deduct my money.
        I want my money back into my account.
        Without any permission how can you enroll me and deduct money from my account??? Such unethical practice from SBI....
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        D
        Debanjan026
        from Durgapur, Maharashtra
        Dec 26, 2024
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        Not getting a payment confirmation receipt

        I made a payment of my college fees on SBI ePay portal on 26 December, 2024. The payment was made through UPI. After validating my UPI Id, my UPI app prompted me to make a payment for the desired receiver of the amount and the payment completed successfully and the UPI transaction details were provided to me. However, while the page was loading a timer was running after the transaction was made and I mistakenly pressed the back button on...
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        H
        harshaathuluri
        from Bengaluru, Karnataka
        Dec 18, 2024
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        13371 Debited without authorization as ACHDr

        INR 13371 has been deducted from my SBI account on 18/12/2024 under ACH Dr. I have not subscribed or authorized any autodebit from my savings account . Very concerned Please help.
        There is no narration in statement of account and app mini statement, it only shows :
        DEBIT

        The exact narration of this record got from the home branch is:
        ACHDr NACH[protected] BDACH-SBISMSMF

        Regards...
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        D
        Dr Prashant Sharma
        Oct 30, 2024
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        Address: STATE BANK OF INDIA, MAIN BRANCH, SANGANERI GATE, JAIPUR

        Complaint Regarding:

        STATE BANK OF INDIA,
        MAIN BRANCH,
        SANGANERI GATE,
        JAIPUR.

        Complaint:
        I got my Simply save credit card in Mastercard version not rupay version that I had requested.

        Why would that be the case? The reason I ask this question because I specifically spoke to Babitaji at the credit card window and informed her to get my Simply save credit card in RUPAY version only, and reminded her again at multiple times through the entire application process which she had overseen.

        I went to sbi branch again and again to get help but Babita ji at credit card window just told that you can call on sbi toll free and submit request. She told me the request number is:[protected] to change my card from Mastercard to rupay.
        But I am able to trace the complaint now seems like SBI has closed my request without taking any action on it.

        HOW CAN THE LARGEST BANK OF INDIA BE SO INCOMPETENT IN GRIEVANCE RESOLUTIONS?

        WHO ARE THE PEOPLE THAT ARE ACCOUNTABLE FOR CUSTOMER GRIEVANCE RESOLUTION?

        WHY IS SBI GRIEVANCE RESOLUTION MECHANISM SO OPAQUE?

        These are important questions and SBI Officials should be held accountable for their lax approach with customers.

        I request you to resolve my grievance soon. Your prompt response would be much appreciated.
        Regards,

        Dr Prashant Sharma
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          J
          jitentdra jaiky
          from Powai, Maharashtra
          Oct 30, 2024
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          Address: 241 19th main road hsr layout 4th sector bengaluru 560102

          Hi SBI team,

          I would like to inform you that I am holding a home loan account and my loan Id is[protected]. This is about the rate of interest currently which is 9.25.

          I would request you to reduce my rate of interest against my home loan.

          I have one more query when we took the loan the tenure was 10 years . After making part payment of more than 4lakh rupee still the tenure is same. Kindly get back to me on this.
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            P
            PManohar09
            Oct 14, 2024
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            Resolved

            NEFT Transaction not credited to my credit card account

            24th Aug Transferred Rs.25000 twice from my SBI SB Account NO:[protected] with the following UTR number to my Credit card account No: [protected]

            SBIN[protected] Rs.25000
            SBIN[protected] Rs.25000
            only one transaction has been credited to my credit card account. I had raised a complaint about the same with both banks but none of them are resolving the issue.
            SBI says they have successfully credited...
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            S
            srinivasan@007
            from Chennai, Tamil Nadu
            Sep 23, 2024
            Oct 16, 2024
            This thread was updated on Oct 16, 2024
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            deduction of othpos google play

            Address: SBI Pattulos Road Chennai

            SRINIVASAN R
            No. 17, 4th Cross Street,
            Krishna Nagar, Pammal, Chennai 600075
            [protected]
            23/09/2024

            Consumer Grievance Cell
            Mumbai

            Subject: Request for Refund for Deduction of OTHPOS GOOGLE PLAY from My Account

            Dear Sir,

            I am writing to express my dissatisfaction regarding the deduction of OTHPOS GOOGLE PLAY from my account for the month of June...
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            A
            from Delhi, Delhi
            Sep 17, 2024
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            Address: Delhi

            Dear SBI Customer Care,

            I am writing to express my concern regarding an unauthorized charge of Rs. 04 that appeared on my SBI account statement dated[protected]. The charge is listed as "DOM Surcharge/Tips/Rate Diff."

            I have not made any transactions or purchases that would warrant such a charge. I am requesting clarification regarding the nature of this charge, the reason for its imposition, and the relevant details associated with it.

            I would appreciate a prompt investigation into this matter and a refund of the unauthorized amount. Please provide a detailed explanation of the charge and any supporting documentation.

            Thank you for your immediate attention to this complaint.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              ShineyArora
              Sep 6, 2024
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              SBI Fastag issue

              Hi - I have a complaint about SBI Bank's Fasttag. There is a SBI Bank's fast tag issued on my car's number in 2017. However, I have been using Paytm's fasttag all this while and I never knew that SBI's fasttag was issued because I never requested for it.
              Now, I have been trying to get a new fasttag and got my Paytm's fasttag closed and during this process I came to know that SBI's fasttag is also issued on my car's number.
              I...
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              S
              Aug 23, 2024
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              Address: Dhikuli ramnagar nainital
              Website: State Bank of India

              स्टेट बैंक ऑफ इंडिया [एसबीआई] — एसबीआई शाखा में सुरक्षा गार्ड का दुर्व्यवहार (13412)
              आर

              पता:
              Dhikuli ramnagar nainital, 244715

              नमस्ते सर/मैम,

              मैं आपको सूचित करना चाहता हूँ कि आज मैं dhikuli ramnagar nainital कोड (13412) आपके SBI बैंक शाखा में गया था। जब मैं खाली बैठा था और अपनी पासबुक प्रविष्टि की प्रतीक्षा कर रहा था, अचानक बैंक का सुरक्षा गार्ड मेरे पास आया और बिना किसी संपर्क बिंदु के मेरे साथ चिल्लाना और दुर्व्यवहार करना शुरू कर दिया। इस घटना के बाद, जब मैं शाखा से बाहर निकल रहा था, तो उसने फिर से मुझे परेशान करना और चिल्लाना शुरू कर दिया।

              The woman is angry at the bad touch and the senior citizen and says bring the doctor to the children from your home.
              कृपया इस शाखा के सुरक्षा गार्ड के खिलाफ त्वरित कार्रवाई करें और उसे सिखाएँ कि किसी व्यक्ति से कैसे बात करनी है।

              शाखा विवरण;- SBI शाखा dhikuli
              Ramnagar nainital 244715
              सुरक्षा गार्ड का नाम - kailash dhuliya

              आपका धन्यवाद
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                N
                naydu93
                from Delhi, Delhi
                Aug 14, 2024
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                Hello,

                I have applied for SBI credit card and it is showing error like F-55 DATABASE Defaulter. I don't have any SBI account or no connection with SBI. My CIBIL is 756.

                So, Can you please help me how to resolve this as I need SBI credit Card Urgently.

                Regards,
                Vishwajeet
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                  S
                  sandeepdeol1
                  Jul 24, 2024
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                  Address: State Bank of India (Branch: Jalandhar Overseas, Shaheed Udham SIngh Nagar, Jalandhar)(Code: 50697)

                  My A/c No. [protected] (CIF No. [protected]) in SBI, Jalandhar Overseas Branch, Shaheed Udham Singh Nagar, Jalandhar (Code: 50697) was declared INOPERATIVE. On 22/07/2024 I submitted Aadhaar card/PAN card/filled up form for making my a/c operational. But the bank branch replied that my CIF No. [protected] was not being updated by the system due to some back end problem. The system was displaying "No message". Pl update my CIF No. [protected], so that my Savings Bank A/c # [protected] becomes OPERATIONAL (I have submitted all KYC documents to the bank). I urgently need to withdraw money from the above a/c.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    M
                    Mayank Kumar 9693
                    Jul 17, 2024
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                    Address: Patan, Palamu, Jharkhand, 822123

                    An amount of 501 rupees is debited from my account at ACH /ECS return charges... I wanted refunded my money. I didn't understand why they deducted this amount. Please refund my money, i need this urgently.

                    Thank you
                    Mayank Kumar
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      Jun 24, 2024
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                      Sir,
                      I'm Venkata Subramani From mylapore and
                      I have used SBI credit card from 2017 to 2020, My limit is about 59, 000 but i paid more than 1, 25 lakhs, They still asking me to pay more and that agents coming to my home and torturing us. Recently my mom passed away (03/06/2024) in panimalar hospital, we have spent lots of money for her treatment.

                      That agency persons are coming to home torturing us, They told initially about lokadalat or Arbitration i said ok but they are not going legal. They telling we will be dealing like this we will not go to court for this. We are middle class family these guys are coming shouting on ladies on my absence We are in a kind of stress loss of my mom. Please kindly do the needful.

                      That Agent name is
                      Velmurugan
                      cell: [protected]
                      Periasamy
                      Manager
                      [protected]

                      Thankfully
                      Venkata subramani
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        9
                        9908297322
                        from Mancherial, Andhra Pradesh
                        Jun 22, 2024
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                        Address: Jannaram

                        My name is Raghavendar and I had ordered GLOXY 4 in 1 Multipurpose Stainless Steel Bathroom Shelf for wall | Soap Holder for bathroom with Toothbrush Holder | Bathroom Accessories and Fittings (12D x 40W x 24H cm, Chrome Finnish) of RS.Amount 882 in Amazon on 22.04.2024 and after I returned this order due to personal reason. And on 29.04.2024
                        Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
                        [protected] and told me to fill charge dispute form but State Bank of India doesn't have such policy. So
                        please kindly respond to this complaint it's very urgent.
                        Thanks you sir
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          P
                          prathiksha kuthar
                          Jun 16, 2024
                          Jun 19, 2024
                          This thread was updated on Jun 19, 2024
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                          Myself prathiksha, SBI card holder. I had Rs.56814 due for the month of may which need to be paind on 29th may 2024. I have made the payment on 28th may 2024. Though the payment has been done before the due date. Company has put payment dishonour fee. Request you help us het the refund
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Still no refund received
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