State Bank Of India [SBI] — college fee payment debited but status pending (response pending from network)

I made a payment through SBI Collect on 22/09/2025 for my college semester fees. The amount of ₹2210 was successfully debited from my bank account via Internet Banking.

However, on checking the SBI Collect payment history, the status still shows “Pending – Response Pending from Network”, and no receipt has been generated.

This issue is urgent since the last date for fee payment is 25/09/2025. If the transaction is not updated or refunded immediately, I may face serious academic consequences.

I request your immediate intervention to update the payment status and generate the receipt.
ref no. DUO6689363