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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 3

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R
rohit bhakuni
Jan 12, 2025
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Address: haldwani kushumkhera 263139

As soon as i inserted the cash in the cardless deposit ...and clicked validate cash... the machine stopped i called the gaurd he said its ups not working as light gone and my money got stuck there as its sunday today time is 1 15 to 1;45 pm date is 12 jan 2025 ...i needed the money in urgent but it got stuck ..
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    P
    Palakrana
    from Mandi, Himachal Pradesh
    Jan 12, 2025
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    Address: Village -dugrain , post office- kanaid, ,tehsil- sundernagar, Mandi, Himachal Pradesh

    So I deposited money in cardless transaction into the account and the cash was locked and then after it showed that the transaction timed out .the amount was 25500 and I have a receipt of it, now it is not updated in my account as well as I don't have the money
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      M
      meAbhilasha
      Jan 9, 2025
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      Money deducted - pmsby - rs 20 - without consent

      Today afternoon Rs.20 got auto deducted from my SBI account under PMSBY scheme which I have never enrolled nor given the permission to deduct my money.
      I want my money back into my account.
      Without any permission how can you enroll me and deduct money from my account??? Such unethical practice from SBI....
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      D
      Debanjan026
      from Durgapur, Maharashtra
      Dec 26, 2024
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      Not getting a payment confirmation receipt

      I made a payment of my college fees on SBI ePay portal on 26 December, 2024. The payment was made through UPI. After validating my UPI Id, my UPI app prompted me to make a payment for the desired receiver of the amount and the payment completed successfully and the UPI transaction details were provided to me. However, while the page was loading a timer was running after the transaction was made and I mistakenly pressed the back button on...
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      H
      harshaathuluri
      from Bengaluru, Karnataka
      Dec 18, 2024
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      13371 Debited without authorization as ACHDr

      INR 13371 has been deducted from my SBI account on 18/12/2024 under ACH Dr. I have not subscribed or authorized any autodebit from my savings account . Very concerned Please help.
      There is no narration in statement of account and app mini statement, it only shows :
      DEBIT

      The exact narration of this record got from the home branch is:
      ACHDr NACH[protected] BDACH-SBISMSMF

      Regards...
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      G
      Govi4191
      Dec 11, 2024
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      Myself Govindu Pappala,

      I was taken a credit card in State Bank of India Pipavav Branch, Amreli Dist, Gujarat on this date 11/10/2012. I was traveled to New Zealand in May 2015 for my new employer. I requested to before traveling to New Zealand I was cleared all due amount and communicate with customer care service and Visit Bank close/cancel my credit card because I'm moving New Zealand permanently. They told me we canceled your Credit Card after that I was destroyed my card.
      Lat few months back I was go for home loan in India they are checked my CIBIL Score is downgraded due to some pending bogus amount Rs7500. Suddenly I was shocked I'm not used this almost from 10years and still my card in Active.
      Blackmailing on CIBIL score downgrade on this basis of bogus pending amount claimed by SBI or Encore..
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        P
        Pcmahato87
        from Jamshedpur, Jharkhand
        Nov 12, 2024
        Resolved
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        Resolved

        Address: Bistupur

        On 12/11/2024 16:57:40 when i tried to deposit cash with cdm machine at main SBI branch Beed the slip i have recieved that 1 note s is retained for verification bna deposit 100 1 please contact branch manager. Then i found that 100 amount is not reflected in my account.
        I have tried to check the msg but its also not yet received.
        Please help. ATM ID S5L[protected]
        Nov 13, 2024
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          D
          Dr Prashant Sharma
          Oct 30, 2024
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          Address: STATE BANK OF INDIA, MAIN BRANCH, SANGANERI GATE, JAIPUR

          Complaint Regarding:

          STATE BANK OF INDIA,
          MAIN BRANCH,
          SANGANERI GATE,
          JAIPUR.

          Complaint:
          I got my Simply save credit card in Mastercard version not rupay version that I had requested.

          Why would that be the case? The reason I ask this question because I specifically spoke to Babitaji at the credit card window and informed her to get my Simply save credit card in RUPAY version only, and reminded her again at multiple times through the entire application process which she had overseen.

          I went to sbi branch again and again to get help but Babita ji at credit card window just told that you can call on sbi toll free and submit request. She told me the request number is:[protected] to change my card from Mastercard to rupay.
          But I am able to trace the complaint now seems like SBI has closed my request without taking any action on it.

          HOW CAN THE LARGEST BANK OF INDIA BE SO INCOMPETENT IN GRIEVANCE RESOLUTIONS?

          WHO ARE THE PEOPLE THAT ARE ACCOUNTABLE FOR CUSTOMER GRIEVANCE RESOLUTION?

          WHY IS SBI GRIEVANCE RESOLUTION MECHANISM SO OPAQUE?

          These are important questions and SBI Officials should be held accountable for their lax approach with customers.

          I request you to resolve my grievance soon. Your prompt response would be much appreciated.
          Regards,

          Dr Prashant Sharma
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            J
            jitentdra jaiky
            from Powai, Maharashtra
            Oct 30, 2024
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            Address: 241 19th main road hsr layout 4th sector bengaluru 560102

            Hi SBI team,

            I would like to inform you that I am holding a home loan account and my loan Id is[protected]. This is about the rate of interest currently which is 9.25.

            I would request you to reduce my rate of interest against my home loan.

            I have one more query when we took the loan the tenure was 10 years . After making part payment of more than 4lakh rupee still the tenure is same. Kindly get back to me on this.
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              P
              PManohar09
              Oct 14, 2024
              Resolved
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              Resolved

              NEFT Transaction not credited to my credit card account

              24th Aug Transferred Rs.25000 twice from my SBI SB Account NO:[protected] with the following UTR number to my Credit card account No: [protected]

              SBIN[protected] Rs.25000
              SBIN[protected] Rs.25000
              only one transaction has been credited to my credit card account. I had raised a complaint about the same with both banks but none of them are resolving the issue.
              SBI says they have successfully credited...
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              R
              Raghavendrakulkarni
              Oct 10, 2024
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              Resolved

              I transferred money of 28000 rupees using the Google Pay application from my SBI bank account to my own Kotak Mahindra bank account the amount transfer failed but the money got debited from SBI my bank account and even after 4 days, I have not received any refund to my bank account. please help me ASAP I need my money its urgent. I have contacted SBI and Google Pay but there is no resolution.

              I have attached my screenshots of the Google Pay transaction and the SBI passbook transaction to this complaint.
              Oct 10, 2024
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                2
                221bsc
                from Durgapur, Maharashtra
                Sep 28, 2024
                Sep 28, 2024
                This thread was updated on Sep 28, 2024
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                Last month, my payment due date was 22md August, I paid my dues on 23rd August at 12:30 AM. They charged more than Rs. 1400 as late fees for being 30 minutes late after 12 AM at midnight. This was never the case before. I have been using SBI credit card for 6 years and always pay on time but failed once or twice earlier and paid the next day or a few days later. They never charged late fees like this. They did this month and that too. I already paid more than 90% of September's due on 4th September, my due date is 22nd September, which means I paid 18 days in advance. They still deducted Rs. 1400 as late fees.

                If this the case, and they have started charging fees like this, then this is purely exploitation of their customers.

                They have started to charge huge amounts recently and every month, more than Rs. 3000 is deducted when my EMI is Rs. 4800. On top of that they have started to exploit customers with such huge amount of fees. This is terrible for middle class people like us. It's affecting my mental health badly.

                Also, SBI card recovery agents have been calling and contacting via WhatsApp even after all dues are cleared and no EMI left to pay before next billing date.
                They literally call incessantly and disturb during work and now they started messaging on WhatsApp, even when all my dues are fully paid till date.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Sep 28, 2024
                Updated by 221bsc
                Complaint is not resolved but they marked it as resolved.
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                  S
                  srinivasan@007
                  from Chennai, Tamil Nadu
                  Sep 23, 2024
                  Oct 16, 2024
                  This thread was updated on Oct 16, 2024
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                  deduction of othpos google play

                  Address: SBI Pattulos Road Chennai

                  SRINIVASAN R
                  No. 17, 4th Cross Street,
                  Krishna Nagar, Pammal, Chennai 600075
                  [protected]
                  23/09/2024

                  Consumer Grievance Cell
                  Mumbai

                  Subject: Request for Refund for Deduction of OTHPOS GOOGLE PLAY from My Account

                  Dear Sir,

                  I am writing to express my dissatisfaction regarding the deduction of OTHPOS GOOGLE PLAY from my account for the month of June...
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                  A
                  from Delhi, Delhi
                  Sep 17, 2024
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                  Address: Delhi

                  Dear SBI Customer Care,

                  I am writing to express my concern regarding an unauthorized charge of Rs. 04 that appeared on my SBI account statement dated[protected]. The charge is listed as "DOM Surcharge/Tips/Rate Diff."

                  I have not made any transactions or purchases that would warrant such a charge. I am requesting clarification regarding the nature of this charge, the reason for its imposition, and the relevant details associated with it.

                  I would appreciate a prompt investigation into this matter and a refund of the unauthorized amount. Please provide a detailed explanation of the charge and any supporting documentation.

                  Thank you for your immediate attention to this complaint.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    ShineyArora
                    Sep 6, 2024
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                    SBI Fastag issue

                    Hi - I have a complaint about SBI Bank's Fasttag. There is a SBI Bank's fast tag issued on my car's number in 2017. However, I have been using Paytm's fasttag all this while and I never knew that SBI's fasttag was issued because I never requested for it.
                    Now, I have been trying to get a new fasttag and got my Paytm's fasttag closed and during this process I came to know that SBI's fasttag is also issued on my car's number.
                    I...
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                    S
                    Aug 23, 2024
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                    Address: Dhikuli ramnagar nainital
                    Website: State Bank of India

                    स्टेट बैंक ऑफ इंडिया [एसबीआई] — एसबीआई शाखा में सुरक्षा गार्ड का दुर्व्यवहार (13412)
                    आर

                    पता:
                    Dhikuli ramnagar nainital, 244715

                    नमस्ते सर/मैम,

                    मैं आपको सूचित करना चाहता हूँ कि आज मैं dhikuli ramnagar nainital कोड (13412) आपके SBI बैंक शाखा में गया था। जब मैं खाली बैठा था और अपनी पासबुक प्रविष्टि की प्रतीक्षा कर रहा था, अचानक बैंक का सुरक्षा गार्ड मेरे पास आया और बिना किसी संपर्क बिंदु के मेरे साथ चिल्लाना और दुर्व्यवहार करना शुरू कर दिया। इस घटना के बाद, जब मैं शाखा से बाहर निकल रहा था, तो उसने फिर से मुझे परेशान करना और चिल्लाना शुरू कर दिया।

                    The woman is angry at the bad touch and the senior citizen and says bring the doctor to the children from your home.
                    कृपया इस शाखा के सुरक्षा गार्ड के खिलाफ त्वरित कार्रवाई करें और उसे सिखाएँ कि किसी व्यक्ति से कैसे बात करनी है।

                    शाखा विवरण;- SBI शाखा dhikuli
                    Ramnagar nainital 244715
                    सुरक्षा गार्ड का नाम - kailash dhuliya

                    आपका धन्यवाद
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      N
                      naydu93
                      from Delhi, Delhi
                      Aug 14, 2024
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                      Hello,

                      I have applied for SBI credit card and it is showing error like F-55 DATABASE Defaulter. I don't have any SBI account or no connection with SBI. My CIBIL is 756.

                      So, Can you please help me how to resolve this as I need SBI credit Card Urgently.

                      Regards,
                      Vishwajeet
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                        N
                        naman bangroo
                        from Ludhiana, Punjab
                        Jul 28, 2024
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                        I have an account in SBI. From last few days I'm not able to use internet banking or UPI apps for transactions through my account. While logging in to net banking or YONO lite app I'm getting an error "As user is inactive, we are unable to process your request. Kindly contact branch." Due to this I'm not able to do any digital transactions. Please look into the issue asap.
                        Name - Naman Bangroo
                        Contact info - [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          sandeepdeol1
                          Jul 24, 2024
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                          Address: State Bank of India (Branch: Jalandhar Overseas, Shaheed Udham SIngh Nagar, Jalandhar)(Code: 50697)

                          My A/c No. [protected] (CIF No. [protected]) in SBI, Jalandhar Overseas Branch, Shaheed Udham Singh Nagar, Jalandhar (Code: 50697) was declared INOPERATIVE. On 22/07/2024 I submitted Aadhaar card/PAN card/filled up form for making my a/c operational. But the bank branch replied that my CIF No. [protected] was not being updated by the system due to some back end problem. The system was displaying "No message". Pl update my CIF No. [protected], so that my Savings Bank A/c # [protected] becomes OPERATIONAL (I have submitted all KYC documents to the bank). I urgently need to withdraw money from the above a/c.
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            M
                            Mayank Kumar 9693
                            Jul 17, 2024
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                            Address: Patan, Palamu, Jharkhand, 822123

                            An amount of 501 rupees is debited from my account at ACH /ECS return charges... I wanted refunded my money. I didn't understand why they deducted this amount. Please refund my money, i need this urgently.

                            Thank you
                            Mayank Kumar
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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