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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 3

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M
Mohamed Rafeek A
from Tiruchirappalli, Tamil Nadu
Jun 8, 2024
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Address: Tiruchirapalli tamilnadu

I have done a PSK UPI transaction under ID [protected]@rbl for amount 1500 on 29/05/24. Amount debited from my UPI account but transaction failed @ passport seva kendra website gateway sbimobs. It's about 8days completed but amount not refunded yet.
Please check attached
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    rameesh agarwal
    Jun 8, 2024
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    Mobile banking app malfunctioning. No response.

    Complaint against
    SBI
    State Bank of India
    Mumbai

    My account
    [protected]

    SUBJECT
    Malfunctioning of their app YONO
    Not showing any Meenu or icon to initiate the app through biometric fingerprint process.

    Complaint email to SBI followed by reminder as follows but no response by SBI.

    We have pointed out in our previous that is your yono...
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    Kumaraswamy V
    Jun 7, 2024
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    I took an SBI home loan recently. While applying for the loan, they charged me 6000 INR for legal and valuation purposes. Now yesterday an additional 1000 INR was debited from my loan account stating it's for supplemental legal opinion charge. WTH SBI, how can you debit anything without my consent? also need clarity in the charges
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Rudra72564
      from Ghazipur, Uttar Pradesh
      Jun 5, 2024
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      Address: Dildarnagat

      To whomsoever it may concern,
      My name is Deepak pandey and i recently opened a insta savings account by video KYC on 01 may 2024, at dildarnagar situated at address: dildarnagar market uttar pradesh, ifsc code: sbin0011251

      I have transferred funds to this account. The problem now is that i am unable to do any online transaction it always displays an error message saying “cif not scrutinized by lcpc”. I am stuck with this account, since i cannot carry any transactions from this account. I have to make urgent payments but my funds are stuck in this account.

      I have raised multiple online complaints and all of them were closed without resolving the problem. I have contacted the branch manager & sent several emails to branch manager & nodal officer but the issue has not been resolved.
      Deepak pandey
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        Address: 12/1, Arani Gangan Lane, Old Washermanpet, Chennai-21

        On 28/05/2024 at around 4.40 pm, I transferred Rs.40000/- (Rupees Forty Thousand only) to “AxxxxxxLimited, IDBI Bank, A/c No.xxxxxxxx0617, IFSC Code:xxxxxx1024” in IMPS mode through SBI Yono App. I sensed a technical glitch after I inputting the OTP to transfer the money while completing the transaction.

        The details of transaction are as referred above.

        Even after 3 days have lapsed, neither the amount of...
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        S
        Shankar Balbhim Dhonde
        May 31, 2024
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        fraudulent transaction on my account

        Dear Sir/Madam,

        I am writing to inform you that I have been a customer of the State Bank of India, Ashti Branch (SBIN0002483), since 2012. My account number is [protected], which I have been using regularly. On 03/05/2023, Rs. 20, 000/- was fraudulently withdrawn from my account via SMS. On the same day at 6:25 pm, I received a notification on my mobile number [protected] regarding this transaction.

        I visited...
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        RAHUL SAXENA
        from Ajmer, Rajasthan
        May 31, 2024
        Jun 1, 2024
        This thread was updated on Jun 1, 2024
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        CSH WDL without any transaction debited money in my account

        I have accessed SBI ATM on 29.05.2024 at ATM ID no. S1NW[protected] for withdrawal of Rs.20000/- from my a/c [protected]. The amount was not dispensed. Instead my account was debited with Rs.20000/- and re-credited the same. Again, the amount of Rs. 20000/- was debited as "CSH WDL" without any Transaction id and ATM details. The amount was not dispensed to me. I request the same may be verified and amount recredited.
        The case was taken...
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        A
        amanece02
        from Gurdaspur, Punjab
        May 30, 2024
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        Address: GURDASPUR

        I have not received disburser portion of my mother smt, harbans devi. Reference no. Is [protected] dak date:[protected]. Alloted to anita saroj mam. Date of disposal[protected]. It's more than 5 months still i have not received my mother's disburser portion from sbi tibri road gurdaspur branch. Screenshot attached
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          sanjith1010
          May 25, 2024
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          Sbi has provided pizza hut voucher worth Rs 1000 but it is not redeemable in the entire state of Tamil Nadu. This is totally discriminatory against customers in Tamil nadu alone.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            T
            May 23, 2024
            May 23, 2024
            This thread was updated on May 23, 2024
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            Website: Zomato and Sbi

            I recently asked refund on zomato of rupees 198.24 which was paid through phone pay (UPI) it has been almost 27 days still I didn't receive the refund amount in my bank account when I contacted zomato they said refund has been done through our end please contact your bank to know it
            And they gave me refund reference number (RRN[[protected]]
            +2 photos
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            May 23, 2024
            Updated by [email protected]
            Transaction failed in zomato of rupees 256.33 which was paid through phone pay (UPI) it has been almost 5 days still I didn't receive the refund amount in my bank account when I contacted zomato they said refund has been done through our end please contact your bank to know it
            And they gave me refund reference number (RRN[[protected]]
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              Pujakumari00
              from BHOPAL, Madhya Pradesh
              May 6, 2024
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              Address: AIRPORT ROAD BRANCH BHOPAL Address A-179, INDRA VIHAR COLONY AIRPORT ROAD, NEAR LALGHATI BHOPAL State: MADHYA PRADESH Pincode - 462032

              Dear Sir/Madam,

              I hope this email finds you well. I am writing to bring to your attention a matter of grave concern regarding an online fraud incident and the subsequent lack of cooperation from the State Bank of India (SBI) and its Airport Road Branch in Bhopal.

              Firstly, I wish to report an online fraud involving an amount totaling Rs. 2, 05, 000/-. I was added to a Telegram group where I was initially given small tasks with a commission. Over time, the tasks escalated, and I was coerced into investing larger sums of money, totaling Rs. 2, 05, 000/-. However, upon realizing the fraudulent nature of the scheme, I immediately ceased further engagement and sought legal recourse.

              Secondly, despite the involvement of the Cyber Crime Cell, Bhopal, and repeated requests for cooperation, there has been a significant lack of response and assistance from the SBI Airport Road Branch. The branch has failed to provide the necessary information related to the unauthorized transaction and has not cooperated with the investigation efforts.

              Additionally, I have lodged a formal complaint with the SBI head office regarding this matter but have not received any reply or acknowledgment. This further highlights the disregard for customer grievances and the lack of accountability within the bank's hierarchy.

              Therefore, I kindly request your intervention in this matter. I urge the Reserve Bank of India (RBI) to issue directives to SBI and its Airport Road Branch, instructing them to cooperate fully with the Cyber Crime Cell and provide all necessary information and assistance required for the investigation.

              It is crucial that swift action is taken to ensure justice is served and to prevent such incidents from recurring in the future. Your prompt attention to this matter would be greatly appreciated.

              Thank you for your cooperation and support in this urgent matter.

              Sincerely,

              PUJA KUMARI
              [protected]
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                kamaljolly
                from Suratgarh, Rajasthan
                May 1, 2024
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                Address: rajasthan

                I have purchased souverain gold bond of 10 gram from sbi branch on line on 27 may2021 . since than i have asked so many time to branch manager, customer care of sbi, but they did not give satisfy answer Nore given receipt of gold bond which i have purchased.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  Radheyshyam Chaubey Ji
                  Apr 25, 2024
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                  Address: RRCAT Colony, Indore(M.P.), PIN-452013

                  Sukhniwas-RRCAT, Indore(M.P.( Branch, of State Bank of India, has not refunded Rs. 1180/ deducted from my bank account, fraudulently, unethically and unauthorizedly . This total amount Rs. 1180/ was deducted in month of December 2023, from my bank account. My bank account number is [protected] . State Bank of India, is involved in fraudulent and unethical activities. State Bank of India, is
                  fraud and thief bank. This I am saying on the basis of my personal experience. Customer service is worst . Hence never bank with State Bank of India. They would eat and usurp your's hard earned money. In language of least educated people, I would say that this bank is waahiyaat, ghatiyaa and chor type bank . This bank is already notorious for so many scams.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    Angshuman Sarma Batsha
                    Apr 24, 2024
                    Apr 26, 2024
                    This thread was updated on Apr 26, 2024
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                    Resolved

                    Credit card withdrawal request and over charges

                    Address: Guwahati

                    SBI CREDIT CARD team is not replying to my mails neither giving me any resolution over call. I am struggling to get my query solve. Neither nodal officer or customer service is responding. Interaction ID:[protected]

                    Mail :
                    Hi,
                    I have a credit card [protected] which I want to suspend immediately citing poor customer service and harassment of irrelevant charges. From my statement, I had 0 outstanding as of...
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                    Rakesh Bunga
                    from Ongole, Andhra Pradesh
                    Apr 15, 2024
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                    Dear Sir,

                    I would like to bring to your attention that today, on the 15th of April 2024, I made a deposit of 10, 000 rupees at the SBI CDM in Malikpuram, Andhra Pradesh. This transaction took place at approximately 10:10 AM. However, to my dismay, the cash I deposited was not credited to my account, and I did not receive a slip from the machine. The money seems to be stuck in the CDM machine.

                    I am in urgent need of the funds for a medical emergency and I need to send it to the hospital. Therefore, I kindly request your assistance in resolving this matter. I have already submitted a complaint at the nearest SBI branch in Malikpuram regarding this issue. I made cardless Deposit.

                    For your reference, here are my account details:
                    Account Number: [protected]
                    IFSC Code: SBIN0000885
                    Branch: Narsapur

                    You can reach me at my mobile number: [protected]. I sincerely hope that you can help me
                    in this situation.

                    Bank location
                    https://maps.app.goo.gl/8fioabkMXRQdxcxt6

                    Thank you for your attention and assistance, sir.

                    Sincerely,
                    Rakesh Bunga
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      Tushar_Jetagi
                      from Solapur, Maharashtra
                      Apr 11, 2024
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                      Address: Solapur, Maharashtra.

                      I am getting messages from SBI bank again and again that "your transaction at POS 89051880 has been declined due to insufficient fund in your account"
                      even i didn't did any transaction through debit card or i will say that i am not used debit card anywhere.

                      and charges are deducted from my account till now 3 times.
                      please resolve this issue as soon as possible.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        Tejas Kirwaiwale
                        Apr 4, 2024
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                        Complaint getting close without action

                        I am currently facing issue with the KYC process being under process for nearly a month now. I submitted 2 complaints with the SBI customer care but they both were closed without any resolution and it was stated in the current status of the complaint that it was sent to the SP1- GITC.
                        The first complaint was done on 02/04/2024 5.37 p.m, after which on 5.54, I received a message from SBI that my case was resolved. Upon checking the...
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                        Keerthana Varadharajulu
                        from Chennai, Tamil Nadu
                        Apr 4, 2024
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                        Address: Royapuram, Chennai-13

                        I ordered the steel gua-sha from Amazon on March 11, 2024 of Rs. 399 through UPI (prepaid). As the product took really long to deliver i cancelled the product on
                        March 20, 2024.

                        As from Amazon they clearly mentioned the refund will be initiated on March 21, 2024 and the refund issued on March 21, 2024 itself. Till now the refund of rs. 399 not reflected in my bank account.

                        The Refund Reference Number for the transaction is[protected].

                        As I reached SBI customer service, they said they're not responsible for this and they can't solve this .

                        I kindly request to look into this issue and reflect my refund of rs. 399 on my bank account.
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                          Regi Jacob
                          Apr 3, 2024
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                          Address: Chennai

                          Hello,
                          March 27, SBI deducted 16000 as locker charges and penalty.
                          AMC for my locker is INR 3000 appox. On visiting branch, I was told that, the debit happened at backend and not aware of details. Why so much high fees and penalty, with no prior intimation ? Also an email sent to
                          Brach details and screenshots attached for reference. Please help
                          Thanks
                          Regi
                          Email sbi.[protected]@sbi.co.in
                          Branch Code 21226
                          IFSC Code SBIN0021226
                          MICR Code [protected]
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                            Hima0407
                            Mar 30, 2024
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                            Dear Team,

                            I have raised an email regarding closer or downgrade of my credit card as i am unable to pay annual fees on 05/03/2024
                            I have received email & telephonic confirmation from SBI team that yes my card is downgraded and now i dont have to pay yearly fees.
                            But I received my bill on 22/03/2024 having yearly annual fees.
                            I am contoinously trying to make contact with team but they are not reverting or reverting in improper way and telling me to pay annual fees.
                            My bill payment date is 10/04/2024
                            request you to please help in this matter.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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