State Bank Of India [SBI] — debit card expired

My debit card had expired on jan/2018, till now i had not received my new debit card. I had contact my home branch and they said that the new debit card will be issued from sbi corporate mumbai with free of cost. I[censored] want to apply at home branch u are supposed to chargeable of inr 300/- + gst. Why should i pay for an expired debit card, it is the responsibility to provide a new card to their customer with free of cost?

Thanking you
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I am sayanta Banerjee. My uncle's FD is existing in Asansol main barnch but he was died few years later. My aunt want to claim for this money, so I was visiting this branch two times to know the process of claim and how to take this money. But branch manager ignore me every time and harassment me . So, please help me and look after this matter.

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