[Resolved]  State Bank Of India [SBI] — imps fund transfer status still pending, amount not credited back

Address:Anand, Gujarat, 388001
Website:www.retail.onlinesbi.com

I, mr. Sagar ignas christi, have transferred rs.200000/- and rs.6742/- through sbi online imps service on saturday (09/02/2019) for my tour booking with veena patil hospitality pvt. Ltd, both the amounts have already been debited in my bank account (A/c - [protected]), ifsc code - sbin0060137, sardar gunj, anand branch immediately, however their status is still "pending", even after 24 hours, from the time transactions effected! Even though it is mentioned in sbi online service that the amount will be automatically refunded with 24 hours if transaction fails but it is still not credited while the status still shows "pending". Transaction reference no. Are as under:

1) imps[protected] for rs. 200000/-
2) imps[protected] for rs. 6742/-

Kindly, look into the matter for resolving it urgently.
Was this information helpful?
No (1)
Yes (1)
Feb 11, 2019
Complaint marked as Resolved 
The transactions status has been updated as "Failure" and Amount has been credited back to my Bank Account.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information