[Resolved] Stayclassy.in — amount already debited from paytm account yet order can't be tracked / payment pending is being shown.

Smokedmysoul

from Ranaghat, West Bengal

Address:	Chandrapur, Maharashtra, 713204
Website:	stayclassy.in

I have ordered a mobile cover viz. details : "Wall Wood Asus Zenfone Max Pro M1 Mobile Phone Cover" from stayclassy.in and the subsequent amount of Rs.199 has been debited from my PayTM account. But in the order status it is showing "pending payment" and it has not been confirmed from the last 36 hours. Please see to it that my order is confirmed. Also the numbers for helpline are switched off. This is a very dubious situation put forth by the website. I want it to be resolved as soon as possible.

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Feb 13, 2019

Complaint marked as Resolved

Stayclassy.in customer support has been notified about the posted complaint.

Verified Support

Dec 25, 2018

Stayclassy.in Customer Care's response Dear customer,
Please provide your order id so that we can proceed.

Dec 26, 2018

Updated by Smokedmysoul My order id is 783824_18112652, the order # is 783824 and the product was ordered on 27/11/2018 at 05:27:50. The CCAvenue Reference# is[protected]. It is expected that my ordered product reaches me as soon as possible, now that every reference has been given.