[Resolved]  Stayclassy.in — phone cover one plus 6

Address:Tower12, Cybercity magarpatta, Pune, Maharashtra, 411028
Website:Stayclassy.in

I ordered 2 phone cases and on payment my money deducted but order not placed.
Amount was 348 RS.
Did payment through upi
Please check and revert.
I even received below msg
Dear Customer, acct xxxxx has been debited for Rs.348.00 on 31-Mar-19 towards linked [protected]@hdfcbank. UPI Ref no[protected]
I want my money back or my order received.
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May 19, 2019
Complaint marked as Resolved 
Stayclassy.in customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2019
Stayclassy.in Customer Care's response
Dear customer,
Please provide your order id so that we can proceed.
Verified Support
Apr 02, 2019
Stayclassy.in Customer Care's response
Please provide your registered mobile number or E-mail id.
Apr 03, 2019
Updated by Manali Vichare
My phone number is [protected] and email id is [protected]@gmail.com.

This is the message i received from bank.

Dear Customer, acct XX1624 has been debited for Rs.348.00 on 31-Mar-19 towards linked [protected]@hdfcbank. UPI Ref no[protected]

Please check.
Apr 03, 2019
Updated by Manali Vichare
PFA.
This is what I was trying to order but it is still in my cart and my money is debited from my account.

Verified Support
Apr 03, 2019
Stayclassy.in Customer Care's response
Mam, I absolutely got you, but here in our system, it shows that your payment was 'FAILED', and that's why we didn't place your order.As a proof, I am attaching the screenshot about your payment deduction.Please check this attachment:

Apr 03, 2019
Updated by Manali Vichare
Now i got payment successful mail and also message that my order will be delivered in 5-7 days.
Can you please confirm about below.

Dear, Manali Vichare Your order has been received Successfully.Your order no. #1412192. Estimated Delivery 5-9 Days. Thank you for your purchase.
Verified Support
Apr 04, 2019
Stayclassy.in Customer Care's response
Yes Mam, your order has been successfully placed and this entire process will take up to 7 to 9 days and we will notify you when your order will be dispatch from our side.
Thank you for your co-operation.
Verified Support
Apr 11, 2019
Stayclassy.in Customer Care's response
Dear customer,
Your order was already delivered please check this link:
https://www.fedex.com/apps/fedextrack/index.html?action=track&tracknumbers=[protected]%20&locale=en_US&cntry_code=en
Verified Support
Apr 11, 2019
Stayclassy.in Customer Care's response
Thank you for your purchase.
Complaint comments 

Comments

I placed an order 6 days ago!! When will you deliver it??
Stayclassy.in Customer Care's response, Apr 30, 2019
Verified Support
Please provide your order id so that we can proceed.

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