[Resolved] Stayclassy.in — The images show in website and the actual quality hugely varied - BAD QUALITY PRODUCTS | |||
I ordered 2 phone covers from StayClassy.in on 13/04/2021 with order# 3792674_21041310 worth 648rs 1) Red & Grey Galaxy Samsung Note 10 Lite Glass Case 2) Red & Black Heart Glass Case With Pop for OnePlus 6T Both the cases are just hardcovers with prints on it, it does not resemble anywhere near to being a glass case. When I contacted their customer care(+91 [protected]), the lady said it will be refunded and asked me to raise a request via mail as the products were in the same condition as they were shipped and the packaging is intact. When I wrote a mail, the response I got is """We have delivered the same item you have ordered hence in this situation refund/replace/exchange of order will not take place.""" I have never denied receiving wrong case/model to what I selected but the quality is severely compromised. It purely fleecing and duping customers by showing heavily edited images of phone covers and when order is place they ship sub-standard products. Iam attaching the photos for your reference to see the quality of these(pls keep in mind the auto-colors/beautification added by the camera from where these pictures are being shared) I certainly do not want to spend even 200rs on such products leave sending 648rs. Its a sham, I advise all consumers to carefully read all reviews before getting stuck in a situation like mine. Was this information helpful? | |||
Oct 30, 2022 Complaint marked as Resolved Stayclassy.in customer support has been notified about the posted complaint. Verified Support Aug 24, 2022 Stayclassy.in Customer Care's response Dear customer, As we check in the evidence provided by you, We have delivered the same item as per your order and as per our company policy we are unable to provide you refund/replacement. In this case we really apologize for the same and hope that you can also understand the policy. Is there anything we can help with? We are always here to help. Thank you | |||
Add a Comment | |||
71%
Complaints
1233
Pending
92
Resolved
835
+91 74 3307 2348
23 Shreedhar Industrial Estate, Kathwada Ring Dd Nikol, Ahmedabad, Gujarat, India - 382315
View all Stayclassy.in contact information
Post your Comment