[Resolved] Stayclassy.in — no response from the site for my 2 different orders

Manukumar HV

Address:

Bangalore, Karnataka, 56005p

I ordered a customised cover for My Samsung Galaxy Note 8 by seeing an advertisement on Facebook. I ordered directly by clicking on the advertisement without creating an Account in that site. Later that order couldn't be tracked. I wrote a mail to them by attaching the transaction proof but, I got improper responses later they said they will refund but no refund yet.
After this by believing their words of Regund, I created an account in that site and ordered a customised cover for My Samsung Galaxy Note 8 again. But that order is still processing.
What the hell is this.?
Is this a fraud site..
I'm getting doubt now.

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May 8, 2019

Complaint marked as Resolved

Stayclassy.in customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Stayclassy.in Customer Care's response For order number :1380835
This entire Process will take up to 7-9 days from order date
You will get notification when its ship.

For order number:1353018
We already give you the refund you will get it within 7-9 days after completion of banking process.
Please check this attachment:

Thank you.

Verified Support

Apr 01, 2019

Stayclassy.in Customer Care's response For order number :1380835
Dear customer,
Your order is already dispatched please check this link:
https://www.fedex.com/apps/fedextrack/index.html?action=track&tracknumbers=[protected]%20&locale=en_US&cntry_code=en