[Resolved]  Sterling Holiday Resorts — cancellation of membership & refund of amount

This refers to the membership taken by me for sterling holidays under customer id 1229340. We were informed that we will be charged an amount of rs. 95, 387/- per annum.

However, subsequently, the amount was unilaterally increased to 1, 58, 000/- p. A. Even after informing various times that we want to cancel the subscription, my account was unilaterally charged for rs. 28, 347. We were not even given a prior notice of the exorbitant amounts charged towards membership.

I feel oppressed and helpless. I am once again requesting you to cancel my membership and refund the amount paid by me till date.

Look forward to your cooperation.
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Sep 2, 2017
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Sterling Holidays Resorts Customer Care's response
Dear Jyothibasavaraju,

We hope our executive has got in touch with you and shared necessary information regarding refund. Thank you.

Sincerely,
Member Relations - Sterling Holidays.
Complaint comments 

Comments

Hi Jyotish,

Did you receive your refund back. Please do let me know.

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