[Resolved] Sterling Holiday Resorts — Membership cancellation refund | |||||
On 17th Sept, 2016, i had shown interest in taking Sterling Membership (Application number:[protected] and have also paid 35% of the Total membership fee i.e Rs. 1, 06, 362 (30, 236 + 76, 056). I understand my membership code has also not been generated as yet. Hence, due to some personal circumstances, request you to Cancel my membership request and process the refund. As i understand from Company's policy document any cancellation of membership within 10 days from the date of DP relaization 100% of the amount will be refunded. Please treat my decision as final and process my refund.I have not been contacted by any executive and 2 days have already elapsed. Infact, I have also tried to contact the Customer acquisition Manager Anurag Sharma, but he is not accepting calls. As I had already informed, please treat my decision of cancellation of membership as final and process my refund immediately. Thanks. Was this information helpful? | |||||
Mar 9, 2017 Complaint marked as Resolved Sterling Holidays Resorts customer support has been notified about the posted complaint. Verified Support Feb 06, 2017 Sterling Holidays Resorts Customer Care's response Dear Federer, We regret the inconvenience caused to you. As we have learnt, you have acknowledged the receipt of your refund cheque. Thank you for cooperating with us. Sincerely, Member Relations - Sterling Holidays. | |||||
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Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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