Sterling Holiday Resorts — Service Issue

Address:

Mumbai City, Maharashtra, 400708

Hi,
Here i am sangeeta pokharkar, i have taken membership, on 12/03/2016 if you join by taking instant decision today then you will be able to get special package commitment given by your representative. and if you will find any problem within 10days then you can leave by getting 100% refund within 10days. but i applied for cancellation on (19/04/2016) at same place and still today i didn't get my money. i have joined on the base and surety of his officer to cancel the membership within week and i will get the refund same time but now they say that it is not in our hand, it will be done by account dept.
Also after telling by your representative (mr kishor nimbolkar) that you accept welcome call then i will transfer your membership to another member
I am disappoint with your service because i have not get
Proper response from your team.
I would appreciate if you help in resolving this problem by taking appropriate steps.
Your quick response in this matter will be highly appreciated.

Regards,

Sangeeta pokharkar