[Resolved]  Sterling Holiday Resorts — Waiver of membership fees

Address:	Mumbai City, Maharashtra, 400003
Website:	[email protected]

I have been a member os sterling resorts since 1995 and i have hardly used my membership since than. Recently went to daman resort tesoro and were highly unsatisfied with the resort itslf and the rooms were pathetic and the gym was unfunctional, the swimming pool was in a damaged state with the tiles chipped. I had gone for two days and my vacation was totally wasted. I have been paying maintainence charges from so many years and i am not getting proper services than i need to be reimbursed for the same. I have already wrote to the management after three mails i just received a letter stating that they have noted our complaint with no action. Please waive off the maintainence charges for this year. My membership number is 51004.