Sterling Holidays — Membership cancellation

Address:	Thiruvananthapuram, Kerala, 695018
Website:	www.sterlingholidays.com

Sir/madam
I applied for your holiday membership and a number was allotted[protected]. Immediately. I have cancelled the membership and duly informed through mail and phone. No service accorded or kit was issued to me.
Even after my repeated requests you didnt even mind to respond or to to pay back the money i have remitted. As requested i have contacted the trivandrum branch.. He says he cant help and asked to contact kochi office. They also turn down the request saying it is from chennai office. With great dismay i have to inform you this is cheating. Not even the receipt was not accorded to me. For about five months i am repeating the same business. Please suggest how to reimburse the money that i have paid.
Jayakumar