Sterling Holidays — Misleading and making false commitment and forcible giving their membership of 25 years | |||||
Pratik Kulkarni, sales person from Sterling Holidays offers us trial member ship valid for 1.5 years and which can be further extended by 1.5 years having offers of 12 nights domestic free at sterling resorts in India and 1 week international free at RCI and Rs 7000 cash back .Instead we received email from sterling after 2 months stating we have taken there membership of 25 years for Rs 5 lac for which down payment is paid Rs106000. We were shocked and asked them to offer us what was committed at time of taking payment. They have even approached our bank to payment of installment for next year. We have been calling Pratik and there company in chennai . Chennai office says now you cannot get refund as you have taken membership. They are forcing membership on us and misleading. In name of Thomas Cook and Fairfax company they are cheating people. Please be aware. Sital Patel Jamnagar [protected] Was this information helpful? | |||||
 2 Comments | |||||
Comments
Dear Sterling team,
I have not used any of your holidays or plan. Please refund my amount of Rs 106000. I have been misguided and misinformed. Please refund my payment.
It has been many months I am chasing you for refund. I have provided all recordings and proofs. On trust we paid you the amount. You are making my Happy holidays to suffering holidays by not refunding the amount.
[censored]al Sunil Patel.
I have not used any of your holidays or plan. Please refund my amount of Rs 106000. I have been misguided and misinformed. Please refund my payment.
It has been many months I am chasing you for refund. I have provided all recordings and proofs. On trust we paid you the amount. You are making my Happy holidays to suffering holidays by not refunding the amount.
[censored]al Sunil Patel.
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+91 44 3357 3300
Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
We hope our executive has got in touch with you and explained the refund process. Thanks.
Sincerely,
Member Relations - Sterling Holidays.
Your executive is not ready to give refund. Even after acknowledging that Pratik Kulkarni has misinformed and misguided and given false commitment, your executive is refusing to refund my paid amount of Rs106000.
Please help us to get refund urgently as I have been chasing them since last 3 months.
A humble request from suffering customer.
Sincerely,
Shital Sunil Patel