[Resolved]  Sterling Holidays Resorts — Fraud transaction

I Mrs. Khatija Sorathia. Very sad to write this letter. One of Sales Person from Sterling Holidays Pvt Ltd under the name of Arsheen Khan few years ago sold Membership Plan by giving false commitment. She gave commitment that Sterling Holiday has property in Mecca and Madina and you can take benefit out of it. In this way, she played badly with my emotion. I am aged illiterate and very innocent so Ms. Arsheen Khan took disadvantge and sold two membership plan one after another. She hurted our sentiments too. Every month I Kept paying EMI for 2 files. We are trying to contact Ms. Arsheen Khan from last year but could not get connected. Membership ID : 1208994, Customer Number: 1210494.

We kept on paying the amount from so last many years and I was having intention that during our Religious Tour of Saudi Arabia, we will be able to utilize our Paid amount. In last Year, we planned for Saudi Arabia Tour. Ms. Arsheen's contact number was not reachable since from last Year so we stop our EMI Payment also.

We are very much disappointed with their Staff as we could not able to talk to them. Neither their numbers are working nor they replying over a mail.

Regards
Khatija Sorathia
[protected]
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Aug 9, 2021
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2020
Sterling Holidays Resorts Customer Care's response
Dear Khatija,

We hope our executive has contacted you and resolved your concerns. Thank you.

Sincerely,
Member Relations - Sterling.
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