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[Resolved]  Sterling Holidays Resorts — gift coupon

Sterling holiday are basically hoax.. They gave us coupons n informed us its for 2+2... But when we asked them for booking they were charging 750 /- rs per chrges per child per day as i have 2 kids i need to pay them 1500 per day.. When i enquire on fone,, they said this the way only... When i checked online cost then it was 21 00 /- per day... With bf... Then what is free guys..
Coupon number:hvc-68280
Voucher number was 032-o[protected],


Cv charges:
Extra bed charges:adult - rs.1000; child (Below 12 years) – rs.750

On.. Online boking kids below 6 years were free but in coupons... What sterling wants to prove.. I was unable to get that
Complaint marked as Resolved 2019-10-07 13:37:39

Complaint Status


[Sep 02, 2019] Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sterling Holidays Resorts Customer Care's response Sep 05, 2019
Dear Sona,

We hope our executive has spoken to you already and intimated about the extra person charges. Thanks.

Sincerely,
Member Relations - Sterling.
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    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020