Sterling Holidays Resorts — holiday

Website:sterlingresorts.com

We were called 1day before booking that there is some political issue n disturbance in varca near resort so we have to cancel our booking. We said we will visit the resort n see if any problem is there but they insisted that we can not allow u to go to that resort as cabs r not allowed there and all bookings has been cancelled. They asked us to pay rs. 3800 per night to book another hotel. As we had flight bookings done, we had to book another hotel immediately paying rs 20000. But when we reached here in goa, we found after talking to locals that there is no disturbance. We called sterling varca, they said resort is open and there is no disturbance. We have been lied, cheated and harassed. We have all call records, flight boarding passes and everything. We are going to file a case against sterling for cheating and harrasment. We want refund of rs 20000 we paid for immediate booking
Was this information helpful?
No (0)
Yes (0)
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Sterling Holidays Resorts
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    54%
    Complaints
    434
    Pending
    16
    Resolved
    224
    Sterling Holidays Resorts Phone
    +91 44 3357 3300
    Sterling Holidays Resorts Address
    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
    View all Sterling Holidays Resorts contact information