Sterling Holidays Resorts — membership cancellation required for 25 years plan

Address:560097

Hello. My name is kowsalya. The sales person from sterling holidays came home on thursday. He spoke to us about the plan and when we said we will think about it and let him know... Somehow he forced us into buying the plan. Now on friday i was looking for some details and got to know that there are many complaints against the company and i wasn't comfortable with them anymore and call the sales guy kiran for cancellation. He offerred for one more home visit, we said we would want to cancel anyway. He offered a call back from manager and today on saturday we are chasing him and the manager no one is ready to speak to us. Today morning kiran says the amount is not refundable. We haven't even submitted my aadhar card without which they cannot complete my membership card. So please help... I want this to be cancelled and need refund.
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Sterling Holidays Resorts customer support has been notified about the posted complaint.
Oct 20, 2018
Updated by Kowsalya Vasudevan
The manager just called now and said he will refund the money but just wanted a meeting to understand why we changed mind. This manspoje a little sense unlike the sales guy. So I guess we will wait until Monday and update thestatus.
Complaint comments 

Comments

Member no 9807
On my request I received a confirmation voucher no (033-M[protected].But it was cancelled on the same day evening after speaking by phone but the correct reason was not given.Let me know the reason .

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    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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