[Resolved]  Sterling Holidays Resorts — membership fees refund

Address:Chennai, Tamil Nadu
Website:sterlingholidays.com.

Myself praveen kumar mundra and my id is 1239405 in company... I was paid down paymentnof rs.41738/- on 29/06/2018 and one installment of rs.17787/-emi also dedcuted by you from my bank account..

Due to some urgent personal and health issues i couldn't continue my membership on company and request to cancel my membership. I request for refund within 10 days from receipt of card to me by post.
But they deny me for refund, while i not take any services from company. They not understand me the full terms and conditions of the membership and refund.
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Oct 11, 2018
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2018
Sterling Holidays Resorts Customer Care's response
Dear Praveen,

We hope our executive has got in touch with you regarding your query and explained you the process and policy regarding cancellation. Thank you for cooperating with us.

Sincerely,
Member Relations - Sterling.
Dec 28, 2018
Updated by CA PRAVEEN MUNDRA
No..no one executive from your company has contacted to me..and I want only refund in my case .otherwise I will go further for consumer court..
Complaint comments 

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Hey Praveen. what is the current status ?. have you got the refund ?

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    Sterling Holidays Resorts Phone
    +91 44 3357 3300
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    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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